NObodE

Q: Software Update Problem

I did the Software Update on 2/2 and installed 1) Remote Desktop Client Update 3.5.2 and 2) Security Update 2012-001 1.0.  Today the Software Update is telling me there is a download available.  It is another Security Update2012-001 but a version 1.1.  I went to click the link to see what it is and it says the page can't be found.  the link is  http://support.apple.com/kb/HT1222.

 

The Security Update I installed on 2.2 took 35 minutes.  This new link when it goes to find it ads the word "Null" at the end.  Any sugestions?

MacBook Pro, Mac OS X (10.6.8), 500 GB HD 7200 rpm

Posted on Feb 4, 2012 8:37 AM

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Q: Software Update Problem

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  • by a brody,

    a brody a brody Feb 4, 2012 8:38 AM in response to NObodE
    Level 9 (66,889 points)
    Classic Mac OS
    Feb 4, 2012 8:38 AM in response to NObodE
  • by NObodE,

    NObodE NObodE Feb 4, 2012 9:12 AM in response to a brody
    Level 1 (0 points)
    Feb 4, 2012 9:12 AM in response to a brody

    What if I installed 1.0 Security Update 2012-001 on 2/2 and today I get another Security Update available (which I have not installed yet because I just instaled a huge one on 2/2) for me on 2/4 and is version 1.1?

     

    do  I uninstall the 1.0 Security Update 2012-001 or leave that one and now install the Security Update 2012-001 v 1.1 that Software Update notified me of this morning?

  • by sanjampet,

    sanjampet sanjampet Feb 4, 2012 9:19 AM in response to NObodE
    Level 5 (7,874 points)
    Feb 4, 2012 9:19 AM in response to NObodE

    leave it and try downloading from the Apple site

  • by NObodE,

    NObodE NObodE Feb 4, 2012 9:40 AM in response to sanjampet
    Level 1 (0 points)
    Feb 4, 2012 9:40 AM in response to sanjampet

    My question is NOT that there is a problem with the Security Update 1.0, but I was nervous just downloading a 1.0 that took 35 minutes (which is rare for my conection) 2 days ago and now today there is another Security Update2012-001 1.1.

     

    Should I install 1.1 when I just installed 1.0 2 days ago?  I have never seen 2 installs for Security Updates so close together.  Just mae me nervous

  • by a brody,Helpful

    a brody a brody Feb 4, 2012 11:01 AM in response to NObodE
    Level 9 (66,889 points)
    Classic Mac OS
    Feb 4, 2012 11:01 AM in response to NObodE

    If you have no scanning, no application launch, no printing issues, no reason to redownload.  If you have any of these issues that only started after the 1.0 download, download and install the 1.1.

  • by NObodE,

    NObodE NObodE Feb 4, 2012 2:28 PM in response to a brody
    Level 1 (0 points)
    Feb 4, 2012 2:28 PM in response to a brody

    no issues after the 1.0 download other then it took forever.  why would they send out a 1.1 the next day or 2 days after the 1.0 if it is not needed?

     

    this is really my confusion and if I ned the 1.1 after the 1.0 was installed?

     

    thanks!!

  • by Gnodar,

    Gnodar Gnodar Feb 4, 2012 5:13 PM in response to NObodE
    Level 1 (0 points)
    Feb 4, 2012 5:13 PM in response to NObodE

    Apple security update 1.0 screw up Rosetta and as a result applications such as MS office 2004, FileMaker vs 6, Quicken 2007 would not print and would not allow to save etc.

    Apple Security update 1.1 fixes this issue

  • by NObodE,

    NObodE NObodE Feb 4, 2012 5:25 PM in response to NObodE
    Level 1 (0 points)
    Feb 4, 2012 5:25 PM in response to NObodE

    Sorry, I tried to be clear about the my Question but I guess I was not.

     

    The question is, on 2/2 after my MacBook Pro did the scheduled Daily Software Update (Apple--->Software Updates--->) it showed that there were (2) New Software Updates for your computer. One was a Security Update 2012-001 version 1.0 which I did download and install.  It took 35 minutes, which was very unusual for any security update that I had installed in the past.

     

    Today, 2/4, I turned my MacBook Pro on and the Software Updates showed there was another Security Update

    2012-001, v. 1.1.

     

    Having more expereince with destroying computers then making them run better, I thought I would come here and try to find out what to do.  As one of the Replies says, it is not if  I should install it by using the Apple software Updater or going to the web page and downloading it from there, my question is, do I download it and install it at all since I did install the version on 2/2.

     

    Any advice?  Thanks for the help already given!

  • by Gnodar,

    Gnodar Gnodar Feb 4, 2012 5:38 PM in response to NObodE
    Level 1 (0 points)
    Feb 4, 2012 5:38 PM in response to NObodE

    Ok, here is my case.

    On Snow Leopard (10.6.8) I installed "Apple security update 2012-001 vs 1.0"

    This update crew up all PPC / Rosetta run applications on my computer, such as MS word 2004, FileMaker 6, Quicken 2007. Simptoms: no printing, can't save document etc.

     

    Later Apple posted "Apple security update 2012-001 vs 1.1" I assume because they discovered the bug they introduced in 1.0 update

     

    I installed vs 1.1 of Apple security update 2012-001 vs 1.1" and it fixed problems with Rosetta related applications introduced by earlier "Apple security update 2012-001 vs 1.0"

  • by a brody,

    a brody a brody Feb 4, 2012 6:05 PM in response to NObodE
    Level 9 (66,889 points)
    Classic Mac OS
    Feb 4, 2012 6:05 PM in response to NObodE

    Let's examine these options:

     

    1.  This is called if it is not broken, don't fix it.  You installed 1.0.   You are seeing no scanning, no application launch issues, nor printing issues.  If that's the case, leave all well enough alone, but backup your data as frequently as needed.

     

    2. You already installed 1.0, but found printing or scanning, or launching old applications started failing.   That's when you would want ot install 1.1 update.  Once all is working again, backup your data.

     

    3. You are having scanning or printing issues, or launching old applications but have never installed any security updates to 10.6.8.   Installing update 1.1 won't make a difference in your issue, as it has to do with the compatibility of what you last installed, not what to do with the security update.   You can still backup your data, or attempt to recover your old backup from when you last knew it was working.   But downgrading is a pain, and it requires at least having a working copy of your documents and installation discs.

     

    1.1 is meant to replace 1.0 when 1.0 fails.  Nothing more.

  • by NObodE,

    NObodE NObodE Feb 4, 2012 6:24 PM in response to Gnodar
    Level 1 (0 points)
    Feb 4, 2012 6:24 PM in response to Gnodar

    Gnodar-

     

    If you think it is the 1.0 version, why would you not uninstall the 1.0 version and just install the 1.1 version after uninstalling v. 1.0?

     

    Is it best to uninstall the 1.0 v of this Security Update, or jiust leave it and install the v 1.2?

  • by a brody,

    a brody a brody Feb 4, 2012 6:19 PM in response to NObodE
    Level 9 (66,889 points)
    Classic Mac OS
    Feb 4, 2012 6:19 PM in response to NObodE

    Uninstalling 1.0 is not needed.  1.1 will install right over 1.0 if you find 1.0 is causing the stated problems.  The uninstallation suggestions given earlier were from before when it wasn't obvious that Apple would release a 1.1 patch...

  • by NObodE,

    NObodE NObodE Feb 4, 2012 6:24 PM in response to a brody
    Level 1 (0 points)
    Feb 4, 2012 6:24 PM in response to a brody

    a brody-

    But "when 1.0 fails" for most of us at least for me is like telling me to make the call if all of the sudden my printer will not pick up the paper, or Safari now gave me 3 episodes of the beach ball when I usually just get 1 a week.  I would think the Apple Experts would make it more clear on what we should do if they think it is best to leave 1.0 installed and don't install 1.1 if your computer is having no problems.  that is hard for a lot of people to decide if they are having problems that require them to make the decision on what to do.

     

    I personally think if you feel comfortabel calling the shot, good for you, but some stupid computer person like me does not have that knowledge.  this came up on my computer and unless Apple made a real bad mistake and will not tell us, I will wait a couple ays and if there is no news I will install the 1.1 version.

  • by Noble Seven,

    Noble Seven Noble Seven Feb 4, 2012 6:28 PM in response to NObodE
    Level 4 (2,792 points)
    Mac OS X
    Feb 4, 2012 6:28 PM in response to NObodE

    I would like to add my input and tell you to go ahead and install the 1.1 update.

     

    Apple DID make a mistake with the original update that caused Rosetta applications to stop working, but they fixed it quickly and released 1.1.

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