Previous 1 2 Next 17 Replies Latest reply: Jan 9, 2014 5:56 AM by Vajpai
Viraj Toronto Level 1 Level 1 (0 points)

Hi,

 

Am facing an issue recently, wherein the Finder takes long time (2-3 mins) to display the contents (files). Would like to know, what causes the slowness and any solution for the same.

 

The configuration of my iMac is as below:

 

Processor: 2.5 GHz Intel Core i5

 

Memory: 4 GB 1333 MHz DDR3

 

Storage: 447 GB free

 

Thanks in advance.

 

Regards,

Viraj Rao


MacBook Pro, Mac OS X (10.7.2)
  • Linc Davis Level 10 Level 10 (173,095 points)

    Does this happen with all folders, or only some?

    If only some, are they on a network server?

  • Viraj Toronto Level 1 Level 1 (0 points)

    It happens for all folders and none of the folders are on network servers.

  • Linc Davis Level 10 Level 10 (173,095 points)

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    As Guest, launch the application(s) and test. Same problem(s)?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:

     

    • Be sure your Mac is shut down.
    • Press the power button.
    • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on some Macs.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem(s)?

     

    After testing, reboot as usual (i.e., not in safe mode.) Post the results of steps 1 and 2.

  • Viraj Toronto Level 1 Level 1 (0 points)

    @Linc: Below are the results

     

    Step 1: By creating the Guest Account and logging into it, the Finder did not display any files, so could not guage about its performance.

     

    Step 2: No difference in perfomance of Finder. It still takes 2-3 mins to display files.

  • Linc Davis Level 10 Level 10 (173,095 points)

    By creating the Guest Account and logging into it, the Finder did not display any files, so could not guage about its performance.

     

    I'm not sure what that means. The home folder of the guest user would be almost empty, but the Finder should be able to open plenty of folders in other parts of the filesystem, such as the Applications folder. Did you try that? If not, please do.

  • Viraj Toronto Level 1 Level 1 (0 points)

    Yes it shows contents of Application folder instantely, as it shows in my user Account. However in my User Account, the Finder takes considerable amount of time to display "All My Files"

  • Linc Davis Level 10 Level 10 (173,095 points)

    The description of the problem seems to have changed. Yesterday you wrote that all folders were displaying slowly. Now the Applications folder is displaying instantly, and "All My Files," which is not a folder but a Spotlight search, is displaying slowly. Which version of the story is correct? You have to remember that I know only what you tell me. If you give inconsistent or incomplete information, I can't help you.

  • Viraj Toronto Level 1 Level 1 (0 points)

    When I open the Finder application, by default "All My Files" option is selected, and the wheel is rolling for 2-3 minutes, before the files are displayed. During this 2-3 minutes timeframe, am not able to select any other option (Applications, Docments etc.) on Finder windows.

     

    So ideally as mentioned in my first post, it takes 2-3 minutes to display the contents(files). Same is not the case with my MacBook Pro, wherein on opening the Finder window the contents of "All My Files" option is displayed immediately.

     

    As am new to Mac OS, I probably was not clear in explaining the details. Again, thanks for your advice and proposed solutions.

  • Linc Davis Level 10 Level 10 (173,095 points)

    Launch the Console application by entering the first few letters of its name into a Spotlight search. Select "system.log" from the file list. Enter "backupd" (without the quotes) in the Filter text field. Post the messages from the last backup, beginning with "Starting standard backup." Post the log text, please, not a screenshot. Edit out excessive repeats, if any. Some personal information, such as the names of your files, may be included -- edit that out, too, but don’t remove the context.

  • Viraj Toronto Level 1 Level 1 (0 points)

    Is it "backup" or "backupd" as the latter does not display any results when used in Filter text for systems.log file.

  • Linc Davis Level 10 Level 10 (173,095 points)

    Correction to my last post:

     

    Launch the Console application by entering the first few letters of its name into a Spotlight search. Enter "mdworker" (without the quotes) in the Filter text field. Post the messages that appear in the Console window -- the text, please, not a screenshot. Edit out excessive repeats, if any. Some personal information, such as the names of your files, may be included -- edit that out, too, but don’t remove the context.

     

    Do the same with the search string "mds".

  • Viraj Toronto Level 1 Level 1 (0 points)

    Here are the results:

     

    MDWORKER:

     

    12-02-04 3:17:15.609 PM com.apple.launchd.peruser.501: (com.apple.mdworker.lsb.0[634]) Exited: Terminated: 15

    12-02-04 3:17:15.609 PM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[632]) Exited: Terminated: 15

    12-02-04 7:55:51.301 PM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[276]) Exited: Terminated: 15

    12-02-04 11:38:43.417 PM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[572]) Exited: Terminated: 15

    12-02-05 9:46:51.092 AM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[350]) Exited: Terminated: 15

    12-02-05 9:51:38.822 AM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[337]) Exited: Terminated: 15

    12-02-05 10:52:38.155 AM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[355]) Exited: Terminated: 15

    12-02-05 11:04:34.533 AM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[310]) Exited: Terminated: 15

    12-02-05 11:04:34.535 AM com.apple.launchd.peruser.501: (com.apple.mdworker.lsb.0[367]) Exited: Terminated: 15

    12-02-05 11:17:10.187 AM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[315]) Exited: Terminated: 15

    12-02-05 11:17:10.192 AM com.apple.launchd.peruser.501: (com.apple.mdworker.lsb.0[393]) Exited: Terminated: 15

     

    MDS:

     

    12-02-04 7:05:56.758 PM mds: (Normal) FMW: FMW 0 0

    12-02-04 7:56:39.037 PM mds: (Normal) FMW: FMW 0 0

    12-02-05 9:38:49.341 AM mds: (Normal) FMW: FMW 0 0

    12-02-05 9:46:51.079 AM mds: (Error) Server: ==== XPC handleXPCMessage XPC_ERROR_CONNECTION_INVALID

    12-02-05 9:50:38.133 AM mds: (Normal) FMW: FMW 0 0

    12-02-05 9:53:41.124 AM mds: (Normal) FMW: FMW 0 0

    12-02-05 9:54:07.750 AM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputerIndexed"

    12-02-05 9:54:30.130 AM mds: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"

    12-02-05 9:55:03.566 AM mds: (Error) Server: Disabled store registered for scope "(

        "/Users/VirajRao",

        "/Users/VirajRao/Library",

        "/Users/VirajRao/Music/iTunes",

        "/Users/VirajRao/Documents/Steam Content"

    )"

    12-02-05 9:55:03.566 AM mds: (Error) Server: Disabled store registered for scope "(

        "/Users/VirajRao/Library/Mobile Documents"

    )"

    12-02-05 10:14:05.617 AM mds: (Normal) FMW: FMW 0 0

    12-02-05 11:00:43.761 AM mds: (Normal) FMW: FMW 0 0

    12-02-05 11:14:16.026 AM mds: (Normal) FMW: FMW 0 0

    12-02-05 1:00:01.622 PM mds: (Normal) FMW: FMW 0 0

  • Linc Davis Level 10 Level 10 (173,095 points)

    Select ▹ System Preferences ▹ Spotlight ▹ Privacy. The list of items excluded from Spotlight indexing is shown (it may be empty.) Click the plus (+) icon to add an item to the list. Select your boot volume (under DEVICES) and add it to the list. Then remove it from the list by selecting it and clicking the minus (-) icon.

     

    Spotlight will rebuild the index. If you try to do a Spotlight search now from the magnifying-glass icon in the top right corner of the display, a pulsing dot will appear in the icon. When the dot disappears, the indexing is complete. Try the search again.

  • Viraj Toronto Level 1 Level 1 (0 points)

    The option of ▹ System Preferences ▹ Spotlight ▹ Privacy and adding & removing of boot volume worked.

     

    Now the Finder is displaying file under "All my Files" immediately as the Finder application is launched.

     

    Thanks for working on my question from last evening and providing the right solution

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