4 Replies Latest reply: May 29, 2012 2:05 PM by DVDKEV
JRChwatal Level 1 Level 1 (0 points)

Touchscreen stopped working.  After many hard resets, touchscreen is mostly unresponsive, even after hard reset (power + menu button). 

Icons may or may not work when I touch them but mostly do not.  It doesn't matter whether it is plugged or unplugged either.

 

And then the keys start typing themselves again, opening/closing apps, moving pages/screens and icons, typing in gibberish, etc.

 

If this was a PC, the first thought you would have is something is causing the keyboard to stick ... but this is a touchscreen.  And I cleaned it.

 

Second thought is overheating, but it isn't in the case and it has been at room temperature all day.  External electrical interference is also not an issue.

 

So I did a fresh factory reset, started from scratch, updated the IOS, etc.   It worked fine for a couple hours, then went back to the same problems.

 

Anyway, there is no Apple store within 100 miles and I'm hoping the smarter people who answer all the questions here can suggest a fix. 

 

 

 

ipad touchscreen problems self touching!!!


iPad 2, iOS 5.0.1
  • rbrylawski Level 6 Level 6 (11,820 points)

    You've done everything you should have.  Reboot and restore, so I'm afraid it's unlikely anyone will have any solution for you.  That said, I have one idea, which would involve deleting apps one by one to see if you have an app that is somehow causing your issue.  You won't lose the apps, as they can be re-downloaded anytime.  If that doesn't solve the problem, it's time for a visit to the Apple Store. 

  • JRChwatal Level 1 Level 1 (0 points)

    I added a couple of short quicktime movies to show that it's the Ipad 2 and not me that went crazy.  Maybe someone else has had this happen to them???

     

    http://www.lagniappe.net/ipad2-1_converted.mov

     

    http://www.lagniappe.net/ipad2-2_converted.mov

  • JRChwatal Level 1 Level 1 (0 points)

    Update - Went through ITunes and did a RESTORE.  Immediately upon completion the touchscreen would not work.  Powered it down and am now going through the mail-in repair process with Apple.

  • DVDKEV Level 1 Level 1 (0 points)

    I had this problem with my ipad. Typing on its own, changing page size, moving about in applications etc, I spent days working on a fix and have finally solved it.

     

    I hope this benefits others;

     

    1) Download latest itunes to a computer.

    2) Connect ipad to the computer using white usb cable.

    3) Transfer all purchases etc.

    4) Disconnect from itunes.

    5) go to settings on the ipad and choose the General option, scroll to bottom and select Reset.

    6) choose erase all content and settings.

    7) reconnect the ipad to the computer. wait for itunes to find the ipad.

    8) on the ipad select set up as new ipad etc until it shows the icons.

    9) on itunes select restore ipad.

    10) leave itunes to download the latest software. it might take 30mins. dont touch it.

    11) when the download is complete it will restore the ipad with latest software.

    12) go to settings and switch off Bluetooth. turn off Multitasking gestures. select keyboard and turn off split keyboard. turn off the following too; auto correction, auto capitilisation,check spelling and shortcut.

     

    that's it, ipad should now be problem free.

     

    post here if this helps you.