Skip navigation

Mail in Lion 10.7.2 randomly crashes and quits

4205 Views 47 Replies Latest reply: Apr 29, 2012 5:57 AM by singerdf RSS
  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Feb 6, 2012 3:20 PM (in response to singerdf)

    You can stay logged in, and "hot swap" between the accounts, leaving the New User Account to always be running, but best to log out of the normal account.

     

    Actually, with these all being IMAP accounts, where the mailboxes actually reside on the server, I would be tempted to make the User account Library visible, drag out each IMAP account folder, relaunch Mail, and let it reindex as it restores those account folders.  Of course you would first Quti Mail before removing those account folders.  Any On My Mac mailboxes are not in account folders, and would not be impacted.  See the following for doing this to include a forced reindexing:

     

    http://docs.info.apple.com/article.html?path=Mail/4.0/en/14019.html

     

    Another thing I would do in each IMAP account for the time being, is in Mail Preferences/Accounts/Advanced choose NOT to keep copies of messages and attachments for Offline Viewing.  This does not impact the sever, but only temporary local copies.  Do you need to ever view emails while Offline?

     

    Ernie

  • ~Bee Level 7 Level 7 (30,580 points)
    Currently Being Moderated
    Feb 6, 2012 4:33 PM (in response to singerdf)

    Debbie -- It's just for testing.  If it works in another account, we then know where to look . . .

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Feb 6, 2012 7:34 PM (in response to singerdf)

    Debbie,

     

    Lion added three files where there was once one in prior versions.

     

    The following article, while not as complete with regard to account folders, makes clear that any file with Envelope in it shoulld be removed:

     

    http://docs.info.apple.com/article.html?path=Mail/10.7/en/mail14019.html

     

    A bad indexing situation might be all that was involved, but wait and see.

     

    Ernie

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Feb 15, 2012 5:40 AM (in response to singerdf)

    With the Library folder of your Home folder again made visible, open the Preferences folder within that.  See if you can find the plist file for

    com.apple.mail.folderwatcher

    If you find it, do the same observation in the other User Account?

     

    Also use Spotlight to check for com.apple.mail.folderwatcher

     

    Ernie

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Feb 15, 2012 11:50 AM (in response to singerdf)

    Have you used any apps, etc, to convert your Yahoo content to work in Mail?  Or from Outlook?  I only ask because of vague associations I get when I try to google on com.apple.mail.folderwatcher.

     

    Ernie

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Feb 18, 2012 9:51 AM (in response to singerdf)

    From what I can read, Yahoo is not a straight forward IMAP proposition.  With any other IMAP account I would now recommend removing both the account in Mail Preferences and removing the Account folder in the Finder.  I would then add the account back and allow Mail to sync with the server.  My only hesitation is what may be unique to accessing Yahoo as IMAP.

     

    But you must have crossed that bridge with the other User Account?  Can you access in a normal manner with that other User Account?

     

    Ernie

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Feb 18, 2012 12:50 PM (in response to singerdf)

    Have you set up all the accounts in the test User Account?

     

    When you set up the Yahoo account in the test account, did you do anything speciall, or simply do so via Add New Account?

     

    Ernie

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.