jrllsls

Q: Can't upgrade software

I have OS 10.5 installed, but cannot install the software upgrades (OS10.5.8 combined upgrade). I can download it, but when the computer then attempts to install it, after a minute or so it just hangs. Every time. I have plenty of free space.

Can anyone advise?

mac pro, Mac OS X (10.5)

Posted on Feb 5, 2012 2:03 PM

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Q: Can't upgrade software

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  • by BDAqua,Helpful

    BDAqua BDAqua Feb 5, 2012 2:39 PM in response to jrllsls
    Level 10 (123,765 points)
    Feb 5, 2012 2:39 PM in response to jrllsls

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair. Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

     

    If there was any corruption you may need to download a new copy.

  • by Texas Mac Man,Helpful

    Texas Mac Man Texas Mac Man Feb 5, 2012 4:21 PM in response to jrllsls
    Level 8 (46,611 points)
    Feb 5, 2012 4:21 PM in response to jrllsls

    Are you trying to update via Software Update while on-line? Or did you download the .dmg file?

     

    I've found it's best to download the file & install off-line. Get the combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update

     

     Cheers, Tom

  • by jrllsls,

    jrllsls jrllsls Feb 7, 2012 6:37 AM in response to BDAqua
    Level 1 (0 points)
    Feb 7, 2012 6:37 AM in response to BDAqua

    Mmm, obviously something going on here. When I try starting up from the disc (install disc 1), it will not let me. I get the 'banned' sign. When I try install disc 2 it is fine, but I presume not much use.

     

    I tried using utilities after starting up as normal, and there did appear to be problems. How can I resolve this if I can't boot up from the disc?

     

    If it helps, I do have two hard drives installed, only one with the OS system on it.

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Feb 7, 2012 8:34 AM in response to jrllsls
    Level 8 (46,611 points)
    Feb 7, 2012 8:34 AM in response to jrllsls

    You mention Disc 1 & Disc 2. A Leopard installer comes on only one disc, a DVD that looks like this.

    leopard.jpg

     

    What discs are you using?

     

     Cheers, Tom

  • by BDAqua,

    BDAqua BDAqua Feb 7, 2012 10:32 AM in response to jrllsls
    Level 10 (123,765 points)
    Feb 7, 2012 10:32 AM in response to jrllsls

    When I try starting up from the disc (install disc 1), it will not let me. I get the 'banned' sign.

    Maybe you have Firmware password protection setup in Mac OS X ...

     

    http://support.apple.com/kb/HT1352

     

    It would block usage of all the startup keys, like C, N, T, D, CMD+s, CMD+Option+p+r, CMD +v, Option, and Shift, as well as booting from anything but the Hard Drive.

  • by jrllsls,

    jrllsls jrllsls Feb 8, 2012 8:01 AM in response to BDAqua
    Level 1 (0 points)
    Feb 8, 2012 8:01 AM in response to BDAqua

    The trouble is, if I have, it seems I have to change this from the install disc, if that is the problem. I am not sure how to do this if I can't start up from it?

  • by BDAqua,

    BDAqua BDAqua Feb 8, 2012 12:27 PM in response to jrllsls
    Level 10 (123,765 points)
    Feb 8, 2012 12:27 PM in response to jrllsls

    Well, when you boot with the Option/alt key held down, do you see this?

    /___sbsstatic___/migration-images/175/17538828-1.jpg

    If so you don't/cannot use the Install Disc to change it, boot normally then...

     

    1. For Mac OS X v10.4.x, you must use the updated version that can be copied from the software installation disc (located at /Applications/Utilities/ on the disc).

      For Mac OS X v10.5.x, start from the Leopard Install DVD and choose Firmware Password Utility from theUtilities menu, then skip to step 5.
    2. Open the Open Firmware Password application.
    3. Click the icon to authenticate. Enter an administrator username and password when prompted.
    4. Click Change.
    5. Click to unselect the checkbox for "Require password to change Open Firmware settings", as shown below.
  • by jrllsls,

    jrllsls jrllsls Feb 8, 2012 12:59 PM in response to BDAqua
    Level 1 (0 points)
    Feb 8, 2012 12:59 PM in response to BDAqua

    Okay. I boot using alt key and get the two icons of the hard drive and the disc. I press disc and when it tries to boot from this, I get this sign here:

    Seagatefailed7.JPG.jpg

    The disc seems to be okay when I view it in finder.

  • by jrllsls,

    jrllsls jrllsls Feb 8, 2012 1:00 PM in response to jrllsls
    Level 1 (0 points)
    Feb 8, 2012 1:00 PM in response to jrllsls

    The icon is not showing up, but basically it is a grey 'no entry' sign.

  • by BDAqua,

    BDAqua BDAqua Feb 8, 2012 2:25 PM in response to jrllsls
    Level 10 (123,765 points)
    Feb 8, 2012 2:25 PM in response to jrllsls

    I boot using alt key and get the two icons of the hard drive and the disc.

    OK, then we don't have to worry about Firware Password, it's not installed.

     

    What is te 2z691-****-A number on the Install Disc?

  • by jrllsls,

    jrllsls jrllsls Feb 8, 2012 2:33 PM in response to BDAqua
    Level 1 (0 points)
    Feb 8, 2012 2:33 PM in response to BDAqua

    2z691-6175A

  • by BDAqua,

    BDAqua BDAqua Feb 8, 2012 2:41 PM in response to jrllsls
    Level 10 (123,765 points)
    Feb 8, 2012 2:41 PM in response to jrllsls

    Hmmm, did that come with the Mac Pro, do you have Disk one?

     

    Here's my info on that Disc, it's #2 which may work on other macs but isn't the Install Disc to start the Install...

     

    For Mac OS X 10.5, Build 9A3129

     

    Part number Description

     

    2Z691-6150 Multi CPU Install DVD1 with 10.5

     

    2Z691-6175 CPU INSTALL DVD 2

     

    iMac (17-inch Late 2006 CD)

     

    Model MA710xx/A iMac 17-inch D1.83G/512/160/Combo

  • by jrllsls,

    jrllsls jrllsls Feb 8, 2012 3:00 PM in response to BDAqua
    Level 1 (0 points)
    Feb 8, 2012 3:00 PM in response to BDAqua

    Sorry, my mistake. 2z691-6150A

  • by BDAqua,

    BDAqua BDAqua Feb 8, 2012 3:11 PM in response to jrllsls
    Level 10 (123,765 points)
    Feb 8, 2012 3:11 PM in response to jrllsls

    Apparently that is an Upgrade Install Disc Requiring 10.4 be on there first...

     

    http://www.welovemacs.com/2z6916150a.html

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