itunes 10.5.3.3 stops Working

Question

ushiefnech Author

Level 1

0 points

itunes 10.5.3.3 stops Working

Hello,

after updating to the before mentioned version of itunes, it stopped working.

Meaning it froze while playing music.

After i tried to remove an reinstall it ( with all my music an playlists removed ) i reinstalled it.

and now it always freezes while adding the music to the library.

it tried different things,

from running in compability mode, over the apperently running Problem with Bigfoot killer network software ( LPS problem),

to apsdaemon.exe problem, giving full permisson to itunes, and running it using a different user account, the Problems still persists.

It tried to differnt tricks recommanded by apple support http://support.apple.com/kb/TS1421?viewlocale=en_US

but it still doesent work...

i m really desperate

pls help

(itunes runs on win 7 64 bit)

Posted on Feb 5, 2012 2:57 PM

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Answer 1

wiclee

Level 5

6,992 points

Feb 5, 2012 3:12 PM in response to ushiefnech

Try following steps:

1. Restart computer, right mouse click iTunes icon and select "Run As Administrator"

2. If that fails, refer to following article to remove SC files:

http://support.apple.com/kb/TS2363

3. If that fails, repair your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

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Answer 2

ushiefnech Author

Level 1

0 points

Feb 5, 2012 4:17 PM in response to wiclee

1 and 2 i already did, just forgot to mention them...

Step 3 i tried now, but it didnt help...

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Answer 3

Feb 5, 2012 11:35 PM in response to ushiefnech

Have had very similar problem after updating to iTunes 10.5.3. (Win7 64bit) After I spent severals hours talking to "experts" from Apple as well as Microsoft, I've had more than enough. This is really hard to believe to be true.

Apple relieses application for Windows with Microsoft approval, and then nobody takes responsibility, when the two do not work together. Lukily I found a workaround. Just right click on the song choose "open with...iTunes" and here it is nicely in iTunes library.

I hope it works for many frustrated iTunes users. Jacek

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Answer 4

ushiefnech Author

Level 1

0 points

Feb 6, 2012 3:57 AM in response to ushiefnech

ok i´ll try.

But how come that my itunes just worked fine until i updated it ?

i mean the first time the Problems appeared while i just listened to music . Itunes just froze during the playback ...

only after that problem i deleted everything and so on...

so the Problem is not only the adding of Songs... =(

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Answer 5

IanEvs79

Level 1

15 points

Feb 6, 2012 5:36 AM in response to ushiefnech

My iTunes freezes when I close it down (not every time) and I have tried all the suggestions to try to resolve the issue, without success, so I have pretty much given up and am living in hope that the next version will sort out all these bugs that seem to be present.

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Answer 6

ushiefnech Author

Level 1

0 points

Feb 6, 2012 5:54 AM in response to ushiefnech

same for me now...

i managed to add the songs, but then it froze while adjusting the volume.

so basically it doesnt matter what i do, itunes just freezes at some point while running ( no matter what it it doing (adding songs, adjusting the volume, playback))...

really disappointed

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Answer 7

ushiefnech Author

Level 1

0 points

Feb 7, 2012 12:00 AM in response to ushiefnech

hello

so i somehwo found a solution, i dont know what the problem is or was , but for right now itunes works.

What i did is, that i deleted all the songs where itunes froze. At first i didnt notice that it were almost always the same songs.

so i threw them out, an now itunes is working again. For the deleted songs, i will try to rip them using itunes this time, maybe i can integrate them like that. if that works i´ll let you know

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