Why can't i turn off my iphone 4?

I was wondering if anyone has an idea why I can't turn off my iphone 4? I have fried to turn it off by holding the button on top of the phone and also holding the botton on top and the home button together, both times it acts like its going to shut off but then it turns right back on. Also, it recently started going through my battery like crazy! thanks in advance for any info!

iPhone 4 (8GB), iOS 5.0.1

Posted on Feb 5, 2012 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2012 4:52 PM

Try resetting it: hold the on/off and home buttons simultaneously for 10-15 seconds until the Apple logo appears (ignore the off slider that appears first), release and wait for the phone to restart. Try the off slider again and see if it shuts off this time.

7 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't i turn off my iphone 4?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.