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iPhone 4S exchange

I bought my iPhone 4S from a VZW Store and have realized that I want one with larger storage. My only problem is no VZW store near by has a white 4S in either 32 or 64GB's, can I make the exchange in a Apple Store if I originally bought it at VZW? Thanks!

iPhone 4S, iOS 5.0.1

Posted on Feb 6, 2012 9:27 AM

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Posted on Feb 6, 2012 9:39 AM

You can return the phone within 30 days of the original purchase and purchase a new one with more storage. If it's already been 30 days, your only options are live with it, sell it on the open market and buy a new one, or learn to manage how much stuff you keep on it.

4 replies

Feb 7, 2012 10:34 AM in response to KiltedTim

Just an FYI to any VZW customers who find themselves wanting to exchange devices but local stock is low, call VZW customer service. I did just that today, day 14, and they set me up with the white 32GB 4S and sent it overnight to me and are allowing me to return my white 16GB 4S via FedEX. They were very apologetic that there was little to no local stock and made it right. Awesome VZW customer support!

iPhone 4S exchange

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