cannot sign in

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Level 1

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cannot sign in

I have no difficulty signing into my account with windows xp. using a different computer, I cannot sign in to my account using windows 7. Account and password can be filled in but nothing happens after arrow is clicked. What can be going on?

Posted on Feb 6, 2012 10:40 AM

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Answer 1

RodneyW

Level 4

3,041 points

Feb 7, 2012 1:05 AM in response to gary 18

Is Javascript enabled in the browser on your Windows 7 PC?

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Answer 2

gary 18 Author

Level 1

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Feb 8, 2012 9:47 AM in response to RodneyW

It is a new computer. I just installed Javascript and believe it is enabled. I can sign in to my Icloud account using Mozilla but not IE 9. Not sure why.

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