Previous 1 2 3 Next 35 Replies Latest reply: Apr 26, 2013 9:52 PM by Allan Sampson
marenloree Level 1 Level 1 (0 points)

My iphone 4s is duplicating texts and weird emails that have no content but dated 1969.


MacBook, iphone
  • marenloree Level 1 Level 1 (0 points)

    is this a virus and does anyone know how to remove it?

  • Ralph Landry1 Level 8 Level 8 (40,925 points)

    There are no known viruses on the iOS system devices...has to be another problem going on.

  • Lawrence Finch Level 7 Level 7 (32,715 points)

    Unless your phone is jailbroken it is not a virus. If it is jailbroken you can't get help in an Apple forum.

     

    The troubleshooting first step is to Reset - hold HOME and SLEEP until an Apple logo appears (10-20 seconds).

     

    If that doesn't resolve the problem connect to iTunes and Restore the phone.

  • marenloree Level 1 Level 1 (0 points)

    Thanks very much! It's not jailbroken, I'll give the reset and/or restore a try.

  • marenloree Level 1 Level 1 (0 points)

    Neither reset or restore worked, still getting lots of emails with not sender, no content and dated 1962-12-31. Anyone have any suggestions?

  • diesel vdub Level 7 Level 7 (21,990 points)

    Since the iPhone is merely a tool which is used to access an email account, if you log into the email account on another device, say a computer, do the same strange emails appear?  If so, it's an issue with the email account, not the iPhone.

  • marenloree Level 1 Level 1 (0 points)

    Thanks for the suggestion, unfortunately when I access my email account on my mac I do not get those emails.

  • diesel vdub Level 7 Level 7 (21,990 points)

    Delete and recreate the account on the iPhone... the issue should go away.

  • JPBOSS Level 1 Level 1 (75 points)

    It's not a virus but a known bug with threaded email view. Go into mail settings and turn it off.

  • Laviathan Level 1 Level 1 (0 points)

    I so I have an issue where I have had my email for 11 years never had malware. Now I have the new iPhone 4s it's the only way I check and send emails now is from the iPhone period since release day of the 4s and now today I received. Notification that I sent a spam email to every contact I have. Containing a link and a note about financial wellness or some bs that I didn't send. So if iPhone is unable to get a virus then please explain how this occurred. My iPhone is not jailbroken and I have only downloaded a few apps both free and paid for from the app store. Please help.

  • diesel vdub Level 7 Level 7 (21,990 points)

    It's very simply... the iPhone is not the issue... your email account has been compromised.

  • Laviathan Level 1 Level 1 (0 points)

    That sounds a lot like a copout, aka passing the buck considering that I use a 15 digit alpha numaric password. I used to work for a computer IT department I'm not a tool that opens spam or clicks on links that are not from a verified source without confirmation of authenticity. To hack my pw would take a little to much effort for just spam. So to say my email has been compromised is a little far fetched. But I can see how admitting that someone has achieved the impossible as implied by making a virus to attack the iOS could be a little hard for apple to swallow.

  • diesel vdub Level 7 Level 7 (21,990 points)

    You do realize this is a user to user support forum and we are not Apple employees, correct?

     

    Stop getting so freaking defensive... no one here has any way of knowing (or caring) how anal-retentive you are about your passwords.

  • Laviathan Level 1 Level 1 (0 points)

    LOL I was commenting on how quick YOU were to dismis the fact that it is indeed possible for someone to make a virus for the iOS. But instead like CSR agents that do work for apple you just pass the buck because you have been brainwashed by apple to think its a flawless iOS. Which it's not and with new tech comes new issues as well as leaving something's unattended as getting lax on security. But I see you wouldn't understand that. You would rather make comments about people bein anal about passwords. Which does nobody any good I came on here to find a solution to an issue. And all I got was you tryin to pass the buck on my email provider. So if you are just an end user and have nothing of importance to add then maybe you should keep your comments to yourself.

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