2 Replies Latest reply: Feb 6, 2012 8:57 PM by cwdlin
Thaisfromnsw Level 1 Level 1 (0 points)

I'm trying to connect my Iphone 4s to and exchange server and it gives me the following message "Unable to verify account information" I'm sure the information entered is correct and other people from the same company managed to add their outlook.


iPhone 4S
  • underdone Level 2 Level 2 (495 points)

    Here are the steps for Exchange, see if you missed anything

     

    Follow these steps to setup your Exchange ActiveSync account your iOS device:

    1. Tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.
    2. Enter the information in the fields below, then hit Next:

      • Exchange settings

    3. Your iOS device will now try to locate your Exchange Server. If necessary, you will need to enter your front-end Exchange Server's complete address in the Server field.

      • Exchange settings


    4. Choose which content you would like to synchronize: Mail, Contacts, and Calendars. Tap Save when finished.

      • Exchange settings

    Note: To modify your exchange settings, Tap Settings > Mail, Contacts, Calendars, select your Exchange account, and tap Account Info.

  • cwdlin Level 1 Level 1 (80 points)

    Thaisfromnsw,

     

    Since we do not know how your exchange server is setup, the following information is what I can recommend you to look into:

     

         http://support.apple.com/kb/HT2480

     

    Also, if your colleagues know how to setup it up, I do also recommend you to ask them first as well.

     

     

    Regards,

     

    cwdlin