IPHONE 4s mail problems

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Level 1

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IPHONE 4s mail problems

I'm trying to connect my Iphone 4s to and exchange server and it gives me the following message "Unable to verify account information" I'm sure the information entered is correct and other people from the same company managed to add their outlook.

iPhone 4S

Posted on Feb 6, 2012 8:50 PM

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Answer 1

underdone

Level 2

495 points

Feb 6, 2012 8:55 PM in response to Thaisfromnsw

Here are the steps for Exchange, see if you missed anything

Follow these steps to setup your Exchange ActiveSync account your iOS device:

Tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.
Enter the information in the fields below, then hit Next:

Your iOS device will now try to locate your Exchange Server. If necessary, you will need to enter your front-end Exchange Server's complete address in the Server field.

Choose which content you would like to synchronize: Mail, Contacts, and Calendars. Tap Save when finished.

Note: To modify your exchange settings, Tap Settings > Mail, Contacts, Calendars, select your Exchange account, and tap Account Info.

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Answer 2

cwdlin

Level 1

80 points

Feb 6, 2012 8:57 PM in response to Thaisfromnsw

Thaisfromnsw,

Since we do not know how your exchange server is setup, the following information is what I can recommend you to look into:

http://support.apple.com/kb/HT2480

Also, if your colleagues know how to setup it up, I do also recommend you to ask them first as well.

Regards,

cwdlin

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