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whatthewhat Level 1 Level 1

"Complete My Album" is currently missing under Quick Links. Prior to this disappearance, I had actually been unable to complete my albums at all--the reduced price wasn't showing. I am currently running iTunes 9. Is anyone else having the same issue? 


Windows Vista, Complete my Album problem
  • Macbatgirl Level 1 Level 1

    I have the same problem, but with iTunes 10.5.3; the link does not appear on Quick Links but I am still able to complete the album once I go to its page. Note that the price will not be reflected if you look at an album on an artist page or search result, only when you go directly to the album in question.

  • whatthewhat Level 1 Level 1

    For me the reduced price doesn't even show up when I go to the album in question. It's really frustrating and this has been going on for over a month. It doesn't look like there's a fix, either.

  • Macbatgirl Level 1 Level 1

    Log out of your account and log back in, maybe that will solve the problem... although in my case the "Complete my album" link still doesn't appear.

     

    I found a suggestion on another discussion: Try the link on the iTunes page at Apple (it should normally be at the bottom bar on the right side) Here's a link I found for the "Complete My Album" feature at the iTunes page from the Apple site in Mexico. Since I could not find the link at the US page, I'm pasting the one I have that worked for me:

     

    http://phobos.apple.com/WebObjects/MZPersonalizer.woa/wa/viewCMASeeAll

     

    Good luck!

  • whatthewhat Level 1 Level 1

    Hm thanks for the link. I tried logging in and logging out but it didn't help.

  • piotrn Level 1 Level 1

    Thanks. In Polish store "complete my album" dissapeared too, but your link works.

  • Littlesis321 Level 1 Level 1

    I am also having this issue.  Plus, the most recent album or 2 I have downloaded won't show up - tried using MacBatGirl's link, but the newest albums aren't showing either.  What the heck, Apple?

  • whatthewhat Level 1 Level 1

    Yeah when I use the link I get to the complete album page, but when I go to the albums themselves, nothing is showing up at the reduced price. I'm hoping that by posting on this someone at Apple will take notice and fix the situation. It's nice to know I'm not the only one with the problem too.

  • rbsroad Level 1 Level 1

    It unes support tells me the "Complete My Album" quick link is gone for good.  why, I don't know.  I did find a link that works for me in Canada...its in the middle of this article:

     

    http://blazingminds.co.uk/find-complete-album-itunes-v9/

  • Littlesis321 Level 1 Level 1

    Thank you rbsroad.  It would be nice of i-Tunes to update their clients with this fact, and any possible reason(s) why.  Very much appreciated.

  • whatthewhat Level 1 Level 1

    Well at least we got an answer but that's a little ridiculous. Are they just taking away the complete an album feature entirely? I thought they just updated it...

  • rbsroad Level 1 Level 1

    there was no reason given...this is the response i received:

     

    " I'm sorry for the inconvenience. "The Complete My Album link will no longer be in the Quick Links box. There will no longer be a Complete My Album page. All Complete My Album offers will be available on the product page for the album."

     

    https://idesk.corp.apple.com/portal/auth/portal/view?articleID=IS475

     

    I hope this information was helpful. " 

     

    the link doesn't work...must be an internal apple website.  I've asked them to send me the text of the article they referred to....If I get it, I'll let you know.. 

  • Ursula Level 1 Level 1

    Same problem here in Austria. It showed me the 'complete Album' after buying a song, but the function disappeared the next day. I tried to buy the same song again and didn't even get the message that I had bought the song already. It even doesn't show I bought one song already when viewing the album page.

     

    I wrote to support, but didn't get yet any answer regarding the missing function.

     

    I had a look at http://support.apple.com/kb/HT1849?viewlocale=en_US&locale=en_US

     

    The page has been updated on January 15, 2012. There is no mention of discontinuing  the service. They write:

     

    "When you buy individual songs from any qualifying album, you can complete the album at any time, as long as the album is available for sale on the iTunes Store."

    Using iTunes 10.5.3

  • Ursula Level 1 Level 1

    This link (from UK, blazingminds) works for me, but my last purchases are not shown.

  • Kylerrr Level 1 Level 1

    I'm having the exact problem. The "Complete my Album" option dissapeared from my Quick Links as well, and when I go to the album page it won't show the reduced price or the songs i've already purchased. It still gives me the option to complete my album if I click on "Buy Album" but when I try to complete it, it just refreshes the page. I'm really wanting to complete "Take Care" by Drake.... and I can't now...

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