Hi Just bought my first Apple product Mac Book Pro was assured in the shop that BBCiplayer would not be a problem to use and I have not been able to install it all. I am in two minds whether to take the laptop back as this is something I use my Laptop for a lot. Is there a solution out there?
MacBook Pro
You don't need to install BBC iPlayer. What problem are you having? What procedure are you following?
You do need to have Adobe Flash Player installed, and I think you need to be in the UK to access BBC iPlayer - I'm pretty sure that for copyright reasons the BBC blocks access to iPlayer outside the UK, though you can get round this by setting a proxy server in your web settings.
Hi I'm trying to download the BBCiplayer desktop via the BBC website I'm in the UK. I also have Adobe flashplayer installed. I want to download and watch off line as my wifi isn't up to live streaming without buffering every 45 seconds.
What problem are you having? Are you getting an error message? What is it?
Maybe you can find an answer to your here:
http://iplayerhelp.external.bbc.co.uk/help/using_bbc_iplayer/desktop_mac
http://iplayerhelp.external.bbc.co.uk/help/downloading/mac_install
Hi
I click on the install button on the download iplayer page and I get a message saying plugin failure and nothing else. I checked the help section on the BBC website I think it is meant to install Adobe Air automatically I am assuming this must be the plug in failure??
Repair disk permissions then try installing again.
Hi
Tried this as well but still no joy 😟
Create a new (temporary) login account. Login with that account and try it from there. This will determine if the problem is a system-wide problem or just local to your account.
So created a new email account and BBC id, and did get a little further I got an error message after the installer started up briefly giving me the option to save or open BBCiplayer installer. The error message was:
'Adobe air installer had to quit unexpectedly'
It then gave me an error report to send on to Apple. THing is I already have Adove Air installed perhaps I should uninstall it and try again?
perhaps I should uninstall it and try again?
Definitely try that, but what I meant was create a temporary account on your computer! You can do that in System Preferences -> Users & Groups.
Go to system preferences, energy saver untick Automatic graphic switching, and retry.
If you have the latest updates to lion you may not be able to use full screen ( you only get a black screen) BBC iplayer are working on a solution
Hurray - this has worked. Thanks for all the advice - certainly learnt my way around the Mac Book. 🙂
bbciplayer won't install
