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Bogari

Q: Time capsule intrnal disk need repair

I'm having problem with my time capsule, it's saying that internal disk needs repair although the light on the device is green

I'm using OS 10.7.2

can any one help

thanks

Time Capsule, Mac OS X (10.7.2)

Posted on Feb 7, 2012 11:29 AM

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Q: Time capsule intrnal disk need repair

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  • by Bogari,

    Bogari Bogari Feb 7, 2012 1:08 PM in response to Bogari
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    Feb 7, 2012 1:08 PM in response to Bogari

    I just updated my Mac to OS 10.7.3

     

    but I still cant find the time capsule in finder although the light on the device is green and on airport utility as well

     

    and it's still saying that the internal disk needs repair

     

    any suggestion

  • by Pondini,

    Pondini Pondini Feb 7, 2012 4:04 PM in response to Bogari
    Level 8 (38,747 points)
    Feb 7, 2012 4:04 PM in response to Bogari
  • by Andre1609,

    Andre1609 Andre1609 Aug 4, 2012 9:47 AM in response to Pondini
    Level 1 (0 points)
    Aug 4, 2012 9:47 AM in response to Pondini

    I have the same issue and restarting the time capsule haven't soved it. any additional help here ?

  • by Pondini,

    Pondini Pondini Aug 4, 2012 9:49 AM in response to Andre1609
    Level 8 (38,747 points)
    Aug 4, 2012 9:49 AM in response to Andre1609

    If you have Time Machine backups there, see #A5 in Time Machine - Troubleshooting.

     

    If not, see How to verify or erase a Time Capsule disk

  • by Andre1609,

    Andre1609 Andre1609 Aug 4, 2012 10:20 AM in response to Pondini
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    Aug 4, 2012 10:20 AM in response to Pondini

    I have backups there and had executed what you have suggested on #A5 and seems there in no issue with the backups but the time capsule keep saying that "internal disk needs repair". Should I erase it ?

  • by Pondini,

    Pondini Pondini Aug 4, 2012 10:31 AM in response to Andre1609
    Level 8 (38,747 points)
    Aug 4, 2012 10:31 AM in response to Andre1609

    Andre1609 wrote:

     

    I have backups there and had executed what you have suggested on #A5 and seems there in no issue with the backups

    Did the message say it ". . . appears to be ok"?   If you're not sure, go back and click the Log icon, or select Window > Show Log from the menubar to see the messages.

     

     

    but the time capsule keep saying that "internal disk needs repair". Should I erase it ?

    Only as a last resort.

     

    Try Restarting it, per How to verify or erase a Time Capsule disk.

     

    If that doesn't help, check the S.M.A.R.T. status, per the blue box in #9 of Using Disk Utility.  If that shows "Failed," the disk is failing.  If so, post back for repair/replacement advice.

  • by Pdd74,

    Pdd74 Pdd74 Sep 11, 2012 3:17 PM in response to Pondini
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    Sep 11, 2012 3:17 PM in response to Pondini

    I have the internal disk repair issue as well, it is only 3 months old and I need to recover files stored on time capsule, if i use apples return service do they offer a data recovery service or should I void warranty and use an external disk repairer/recovery service? I am desperate to save the data on time capsule. And no I didn't have a back up for time capsule as yet.

  • by LaPastenague,

    LaPastenague LaPastenague Sep 11, 2012 3:45 PM in response to Pdd74
    Level 9 (52,330 points)
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    Sep 11, 2012 3:45 PM in response to Pdd74

    Generally Apple will offer no help.. and indeed it is not easy to fix.

     

    If your files are basically lost then bite the bullet and you will need to fix it yourself. Or get a disk recovery company to help.. btw this is why we repeatedly say.. TC is backup device.. not a NAS.. not a safe place to store your files.

     

    If you follow the instructions.. very carefully removing the rubber mat.. much harder in the latest ones btw .. the glue is different and doesn't peel as nicely.

     

    http://www.ifixit.com/Device/Apple_Time_Capsule

     

    Leave the label the last bit to pull up.. and draw the rubber mat parallel to it length wise so the label is not creased.. lets say if it all goes back together such that no body is the wiser.. that is no bad thing.

     

    You then need a USB to sata holder that can handle 3TB drives.. if it is 3TB.. most with 2TB are fine.

     

    You will need to buy a recovery software.. DiskWarrior is the standard Mac product.. but I found Data Rescue 3 worked fine.. and you can download a demo and see if it will work before paying..DiskWarrior seems to now have the attitude pay and if it doesn't help.. too bad! I have done exactly this job for a customer who needed files recovered.. and since apple started using those wretched cheap WD green drives.. this is not an uncommon occurance.

     

    Of course you can just hand the drive to recovery specialist but will cost you more than the $99 charge that most of these recovery software have.

     

    Once you recover the files.. if/when.. you will need to buy an external drive of adequate size to store them. If that drive is then placed in the TC you might be able to use it.. if you get a bare drive.

     

    You can also download the WD tools for dos.. you will need a pc so you can plug it in and boot into dos.. and do a low level format of the drive. That will sometimes fix them... but once you have data off it.. seal up the TC carefully.. and you can figure the rest.

     

    You can replace the drive yourself once you remove the existing drive.. !!