my visual voicemail and imessage are not working!! please help

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my visual voicemail and imessage are not working!! please help

I upgraded my iphone to a 4S 3 weeks ago. Initially the visual voicemail and imessage worked. For the last week neither has worked. Every time i try to active imessage it says that there is an error. Regarding the voicemail- i occasionally get visual voicemail messages if i switch off the phone and turn it back on but generally they dont come through so i am not aware that i have received any messages. my phone will also not send mms messages! I have tried restting all the settings and have also restored my phone to factory settings but this has not fixed the problem! I had no problems with the 3GS phone!! Can someone please help!!

thanks

Katy

iPhone 4S, iOS 5.0.1, network O2

Posted on Feb 7, 2012 12:34 PM

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Answer 1

Mthanus

Level 1

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Nov 6, 2013 8:19 PM in response to kt242

Katy....

Take the phone and drop it in a lake, then get a new phone (not iphone) and all will be fixed.

Or you can except the fact that apple is not what it used to be, because I have the same problems.

I'm in a contract, but when it ends, I will switch to another brand.

Visual voicemail should be working, no excuse for this.

I wish I could be of more help, but the apple store could not help me, at&t gave me the same brush off, and all my tech friends at work are baffled about this problem.

I wished I had waited for the reviews, before downloading the ios 7.

Mark

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Answer 2

AmishCake

Level 6

9,636 points

Nov 6, 2013 10:54 PM in response to kt242

Voicemails and texts are provided by your carrier, so you should be talking to them about these issues.

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Answer 3

Mthanus

Level 1

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Nov 7, 2013 6:23 PM in response to AmishCake

Amishcake...

Unfortunately, I did ask at&t about this problem, and then apple, and then went online to find so many others with the same problem, most of them with Verizon, T-Mobile.

I have 3 iphones, 2 5's and one 4.

This problem never existed before the ios 7 was downloaded.

So do the math. The phones worked fine, then a 4 hour download from apple, and boom, no visual voicemail.

Today I took this phone to a cell phone store, and even this tech, who has helped me before could not explain this problem.

So whats up with the ios 7??

Mark

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