BEWARE - 7toX DOES NOT yet WORK with PAL (50HZ)

I should have included this link:

https://discussions.apple.com/thread/3707676?answerId=17487822022#17487822022

Andy

Philip Hodgetts wrote:

It works with most PAL, just not PAL DV.

You didn't say that in your post last week. I reported in my post that it wasn't working and you volunteered:

(Quote).

NOte that if you work with PAL/50Hz material you will need the 1.0.1 update we submitted to the app store yesterday.

Assuming my XDCAM EX 25p material comes under the 50 Hz category, I took this to mean me. Are you now saying it SHOULD be working for me - because it isn't. I've tried with Lion and I've tried with Snow. How can I geet this thing to work (in the end, I had to finish the project in FCP 7).

It's right top and center in the app store page for the application. I don't know how we could warn potential buyers better - given that it's the absolutley first thing you see on the App Store product page.

Phillip - get REAL!

Just TRY following that link - you can't copy and paste it - just be honest and type it into a browser then ask yourself how many people will follow it - what a joke!

Andy

I can't even find the "known issues" section you're referring to.

You were about as thorough as your beta testing.

I gave you the link - but sorry, I failed to point out it requires some effort to scroll to the bottom of the page.

http://assistedediting.intelligentassistance.com/7toX/about.html#before_exportin g

Andy

I emailed a file to you a few minutes ago.

I look forward to hearing from you when you've seen it.

Andy

No word from http://assistedediting.intelligentassistance.com yet on the XML file I sent them for examination.

Does the delay mean they have an awful lot of failed 7toX files to look at - or that there's only one or two, but nobody's very bothered about mine?

Andy

Patrick, I'm not complaining about the bug itself, I'm complaining about the catalogue of mis-information and/or non-information.

Yes, I defended Apple over the utter shambles that is FCP X - a sensational application released at least six months too early.

In my original thread, I said that I blamed Apple as much as Intelligent Assistance for this - does nobody at Apple actually test software before they display it on their website?

To be honest, I'm up to here with Apple - and if todays fresh install of Lion doesn't bear more fruit than the one I did two weeks ago, I'm seriiously thinking (for the first time in ten years) of buying a PC (although the thought fills me with dread).

I applaud Philip and his colleagues for doing what they're trying to do, but I wish they - and Apple - had done the whole thing more professionally.

That's all I'm going to say on the matter, now I'll keep quiet and hope to goodness they get 7toX working soon because if it takes too long, I could well be struggling with a PC instead of a Mac.

Andy

Thanks innocentius, I always enjoy your posts too.

I should say that the clean install I'm doing today is not because of problems with FCP X or FCP7 - more about organising things on my system drive.

As I said, the thought of going to PC again (especially after all these years) is not something that I find attractive, but my faith in Apple has been shaken to the core recently. I must surely have been one of FCP X's most faithful supporters, and I stood a lot of criticism for it, but frankly, for Apple to still not be able to stabilise the application - or even get it working fully, after so many months, is a disgrace.

Added to that, although I do not suffer autosave problems with FCP X, I am still experiencing autosave issues with Word, so the autosave problem may be more of a Lion issue than just FCP X.

Strangely, I have found recently that FCP X works best for me in Lion - and FCP 7 seems very stable with Lion, so I might dispense with Snow Leopard if all goes well.

Andy