1 Reply Latest reply: Mar 10, 2012 11:44 PM by CreativeCoding
Rachems 2 Level 1 Level 1

I've had my iPhone for a few months now and had no problems with it. About a week ago the sound began to randomly turn on at off for no reason. When I use the buttons at the side it just comes up as "ringer" but the actual volume bar isn't there. My music and videos won't play and I have no sound when I receive messages and calls. Its not on silent and it's the hold button isn't on. The only way I can get sound to work is to go into settings for ringtones and that's the only time I can get any sound from it. In Settings the same won't work for message alerts or anything else, only ringtone sound for some reason. Is there anything I can do to fix this?

iPhone 4S, iOS 5.0.1
  • CreativeCoding Level 1 Level 1

    Hi There,


    Yep - that sounds odd...

    Unless you are playing music, or watching video, then you won't be able to chnage the volume for anything but the ringer using the buttons - but the fact that you can't hear it? Hmmmm....


    It's probably best to take it into a Genius!





    P.S. In the meantime, you can double tap the home button and swipe to the left twice to get to a volume changer temporarily, although this will only cahnge it for music and videos.