Itunes has stopped working. Please help

I have this same issue. This is the message in the Windows event logs:

Faulting application name: iTunes.exe, version: 10.5.3.3, time stamp: 0x4f14cc3d

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319

Exception code: 0x80000003

Fault offset: 0x0001280c

Faulting process id: 0x770

Faulting application start time: 0x01ccef27b8fac773

Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe

Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

I have uninstalled and reinstalled all the itunes related components and applied all Windows updates. This is on a Windows7 64 bit PC using 64bit iTunes.

I have also checked the disk and memory for errors, both are fine. Any suggestions anyone?

Having the same issue it happens when I start to upload music to iTunes Match

Faulting application name: iTunes.exe, version: 10.6.1.7, time stamp: 0x4f71aced

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319

Exception code: 0x80000003

Fault offset: 0x0001280c

Faulting process id: 0x1fa0

Faulting application start time: 0x01cd16a569ffc092

Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe

Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

Report Id: b70e782e-829c-11e1-b6cb-002215ae1fb6

I fixed this by removing these folders..

• C:\Users\username\AppData\Local\Apple Computer\iTunes
• C:\Users\username\AppData\Roaming\Apple Computer\iTunes

OMG...Dkay29, you totally solved my problem...i have been going round in circles for days and you fixed my itunes problem...thank you thank you thank you....10 points

Nice find DKay29. Using your clues I was able to fix mine by just deleting...

D:\Users\UserName\AppData\Local\Apple Computer\iTunes\Cache.db

Thanks!

Rick

JaMMyJaM, you have the simplest solution and least "dangerous."

My iTunes wasn't crashing or stopping... it was just really SLOW to open. Like as in 60-120 seconds slow. I dug around looking for a large file and found the Cache.db file was bloated to 96MB. No idea why or how. Rather than delete (and risk who knows what), I just renamed it to *.OLD and itunes came up in 19 seconds. Not great, but better. And so far, the program has not created a new cache.db.

I had previously uninstalled Bonjour and thought that had helped, but then I was back to 60 sec+ next day. Mysterious!

For the record: Win7 Pro, x64, 40GB or more music files, sync with iPhone and iPad.