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All replies
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Helpful answers
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Feb 8, 2012 6:37 PM in response to KBOby Frank Caggiano,Is there a question in there somewhere? We're all just users here if you have a beef with Apple contact them.
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Feb 8, 2012 7:31 PM in response to KBOby KBO,Yep, should have been clear with the questions. First question - why didn't the software keys transfer on the Lion upgrade? Seems pretty simple, and must have been many others with the same issue. Second question - how do you find a serial number for a software purchase from years ago - the software was purchased as a hard copy (all the way back to v1) at an apple store or resller, not online - so there is no record of it online, and I have long since disposed of the receipt. Third question - is the only way to contact apple via phone? Every online method I have used to try to solve this issue has led to a dead end. I've been an apple user since the 2E, and it just seems more, not less difficult to solve issues now.
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Feb 8, 2012 9:15 PM in response to KBOby Tony Gay,When it comes to lost Pro Application serial numbers the link you are looking for this this one
http://support.apple.com/kb/HT1861
Tony