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Helpful answers
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Feb 9, 2012 3:04 AM in response to RaShannahby Carolyn Samit,Click here > iPod Displays a Red "X" Icon
If you didn't backup your purchases plus photos and videos, you'll have to buy the media again.
Then make sure and create a backup > How to back up your media in iTunes
If the iPod cannot be restored service help here > Apple - Support - iPod - Service FAQ