5 Replies Latest reply: Feb 12, 2012 1:00 PM by Ralph Johns (UK)
purplebands Level 1 Level 1 (0 points)

i tried reading all of the faqs, none of them help. Everytime I open my ichat, it quits unexpectedly. I have macbook from 2008 version 10.5.8. i tried deleting and redownloading, still wont work... any suggestions?


MacBook, Mac OS X (10.5.8)
  • Ralph Johns (UK) Level 9 Level 9 (70,020 points)

    Hi,

     

    After reinstalling have your Updated iChat by downloading and running the COMBO version of the last OS update you did ?

     

    iChat gets updated with certain of the OS updates.

    AT OS 10.5.8 you should be on iChat 4.0.8  (it will report 4.0.9 in some places due to the way it sees one Security update)

     

    If you reinstall it will be at the level your Install Disk is at (either OS 10.5 or possibly 10.5.4)

     

     


    9:25 PM      Friday; February 10, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • purplebands Level 1 Level 1 (0 points)

    I tried that, it didn't fix the problem.

  • purplebands Level 1 Level 1 (0 points)

    correction: ichat is not actually disconnecting, the application is quitting the second I open ichat- before I get a chance to sign on.

  • Ralph Johns (UK) Level 9 Level 9 (70,020 points)

    Ok,

     

    In the Applications folder highlight iChat and then do a Get Info (Apple/CMD ( or ⌘) and i keys together).

    In the panel that shows what version number does iChat say it has ?

     

    Also in the Applications/Utilities folder can you open the Console app.

    In the log/menu list down the side can you use the reveal triangles on ~/Library/Logs and find the Crash Reporter and see the latest log for iChat.

     

    Can you copy that here ?  (in this case include the Binary Images part)

     

    Just to check - You reinstalled iChat this way ? (Easy way)

     

     


    8:31 PM      Sunday; February 12, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (70,020 points)

    Posting as a test.

     

    On some threads a side bar item called Related Articles shows up.

     

    There is a link in my previous post but I am going to post here in plain text

    https://discussions.apple.com/thread/1486891?threadID=1486891&tstart=0

     

    This is not an article an such but is a User Tip.

     

    Test post of an Article link

    http://support.apple.com/kb/HT2020  Mac OS X v10.5: iChat system requirements


    9:00 PM      Sunday; February 12, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously