sschicago
Level 1 (0 points)

Q: can't open final pro

I have had final cut pro since it 1st came out and have been using it without a problem.  I have not been able to open it for the last week.  It takes forever and I eventually (after a day) force quit it.  I have restarted several times. It has most recent update 2-5-12.  It says it needs to update projects to work with this version but just wont.  Even tried to ignore it.  I have not installed anything new and have no plug ins.  I tried opening imovie and noticed this also won't open but I have no idea why.

 

Thanks,

 

sam

Mac Pro, Mac OS X (10.5.6)

Posted on Feb 9, 2012 4:15 PM

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sschicago

Q: can't open final pro

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  • Helpful answers

  • by Tony Gay,

    Tony Gay Tony Gay Feb 9, 2012 4:31 PM in response to sschicago
    Level 4 (1,654 points)
    Photography
    Feb 9, 2012 4:31 PM in response to sschicago

    As a starting point have you tried the following?

     

    deleting the applications preferences?

    running Disk utility over your system?

     

    I suggest using this app for you preferences.

     

    let us know how you go.

     

    Tony

  • by sschicago,

    sschicago sschicago Feb 9, 2012 4:49 PM in response to Tony Gay
    Level 1 (0 points)
    Feb 9, 2012 4:49 PM in response to Tony Gay

    I ran a disk utility and verified disk and it says appears to be ok.

     

    I dont see anywhere in system preferences how to delete final cut pro x preferences and I can't get into the program to do it.  On that link you sent, it has prefrences manager and remove - which one do I download?  If I do this or remove or uninstall, won't I lose my projects and events?

     

    Will that help since Imovie also wont open it seems like it has to be something with the system, doesnt it?

     

    sam

  • by Tony Gay,

    Tony Gay Tony Gay Feb 9, 2012 5:18 PM in response to sschicago
    Level 4 (1,654 points)
    Photography
    Feb 9, 2012 5:18 PM in response to sschicago

    So application preferences are not a part of the System prefences and need to be removed either manually or by using an app like DR's.

     

    OK, use the app at this link, AND read the overview on the page.

     

    http://www.digitalrebellion.com/fcsremover/

     

    Let us now how you go, as if this does not help there are then a number of other steps that may help.

     

    Tony

  • by sschicago,

    sschicago sschicago Feb 9, 2012 5:24 PM in response to Tony Gay
    Level 1 (0 points)
    Feb 9, 2012 5:24 PM in response to Tony Gay

    OK I will try this but it won't remove my projects or files or anything?  It just removes with one click?  Then  I restart and go to app store and redownload and will the projects reappear in there

  • by Jon Chappell,

    Jon Chappell Jon Chappell Feb 11, 2012 10:05 AM in response to sschicago
    Level 5 (4,005 points)
    Feb 11, 2012 10:05 AM in response to sschicago

    I would recommend Preference Manager over FCS Remover for trashing preferences:

    http://www.digitalrebellion.com/prefman

  • by innocentius,

    innocentius innocentius Feb 11, 2012 10:13 AM in response to Jon Chappell
    Level 4 (1,885 points)
    Feb 11, 2012 10:13 AM in response to Jon Chappell

    There is another application from same company with have much more options (such as housecleaning) which I use at regular basis, Pro Maintenance Tool http://www.digitalrebellion.com/promaintenance/ ,not cheap. Just want to mention it.

  • by andynick,

    andynick andynick Feb 11, 2012 10:40 AM in response to sschicago
    Level 5 (4,943 points)
    Video
    Feb 11, 2012 10:40 AM in response to sschicago

    sschicago wrote:

    OK I will try this but it won't remove my projects or files or anything?

    No - your projects and media etc will be absolutely safe.

     

    We all use some way of trashing our preferences as Apple can't seem to be bothered to include a similar facility within the application - or within legacy FCP for that matter.

    Andy

  • by sschicago,

    sschicago sschicago Feb 13, 2012 7:47 PM in response to andynick
    Level 1 (0 points)
    Feb 13, 2012 7:47 PM in response to andynick

    I tried this and trashed the preferences but I still get same problem.   It says it needs to update projects to work with this version but just wont.  It spins forever - even left it for 2 days.  I finally force quit, restart and try again.  same problem.

  • by andynick,

    andynick andynick Feb 14, 2012 2:42 AM in response to sschicago
    Level 5 (4,943 points)
    Video
    Feb 14, 2012 2:42 AM in response to sschicago

    Sam, it seems you might have a corrupt file or media somewhere and it's causing FCP X to crash.

     

    Using Finder, move your Events and Projects to new (temporary) folders, so that FCP X doesn't find them on launching.

     

    If the app launches OK. shut it down again, and then move one project back to the exact position it was before and launch again. If the app launches, your media will be offline, but don't worry. Close FCP X again, and move ONE of the Events for that project back to its original position and launch again.

     

    If FCP X updates and opens the Event correctly, try one more Event - and so on until you find the offending Event that's causing the crashes.

     

    Now you need to isolate the media in the Event and bring one or two files back into play until you identify the culprit.

    Andy

  • by sschicago,

    sschicago sschicago Feb 15, 2012 5:34 PM in response to andynick
    Level 1 (0 points)
    Feb 15, 2012 5:34 PM in response to andynick

    I got rid of all events and all projects and it stil is frozen and won't open

  • by andynick,

    andynick andynick Feb 15, 2012 10:39 PM in response to sschicago
    Level 5 (4,943 points)
    Video
    Feb 15, 2012 10:39 PM in response to sschicago

    Check the spec of your iMac against the system requirements:

    http://www.apple.com/finalcutpro/specs/

     

    Particularly your graphics card. If it's listed here, it's not suitable:

    http://support.apple.com/kb/HT4664

     

    If you are getting crashes, there is some conflict on the OS. Create a new (admin) user account on your system and use FCP X from there - if it runs a lot better, there's a conflict and a clean install would be recommended.

    Andy