5 Replies Latest reply: Feb 10, 2012 3:23 PM by paulcb
lofarrell Level 1 Level 1

This is my 4th 4s in 32 days. All with the same problem. I cant send texts.

 

Apple have replaced the phone each time, they say there may be a bug but if i delete my apps of my computer it will be fine. So iv done that and here we are again.

 

My SIM card still work 100% in the old Iphone 4 so i know its not the sim its the phone.

 

I starting to have no faith in Apple.


iPhone 4S, iOS 5.0.1
  • KiltedTim Level 9 Level 9

    There are no viruses on an un-jailbroken iPhone.

     

    Have you contacted your carrier. It's entirely possible the problem is with your account provisioning.

  • diesel vdub Level 7 Level 7

    Settings > General > Reset > Reset Network Settings.

     

    Basic troubleshooting from the User's Guide is reset, restart, restore.  Has any of that been tried?

     

    It's possible the issue is with a specific app on the device interferring, a restore as new would confirm or deny that.

     

    Also, as KiltedTim suggested, it could be a problem with the account on the carriers side.

  • lofarrell Level 1 Level 1

    On this hand set it did last 4 days unitl this problem came up.

     

    I have done everything i can to get it fixed with out taking it to apple which you have to make an appointment 1 week in advanced in Australia.

     

    I do believe it is a issue with an app i have. It was working fine untill i opened one of there apps, either Instragram or Instacam. These are my fav apps and i would still not like to get rid of them if possible.

     

    I have deleted the apps of itunes and when i received this new handset i set it up as a whole new phone. But as i said above as new as i opened those apps 4 days later this happend right away.

     

    I dont think it is a problem with the carrier.

     

    Thanks.

  • lofarrell Level 1 Level 1

    Im doing another restore on the phone right now to see if it will do anything. I now had discovered that i cant make or receive calls as well as texts. But i can IMessage.

  • paulcb Level 6 Level 6

    Sounds like it may be a carrier, account provisioning or SIM card issue.

     

    Statisticaly, I have a hard time believing you've received 4 iPhones that can't text.  1 is unlikely, 2 is very remote... 4 would be practically impossible for any current phone manufacturer.