Badly behaving iPad, out of warranty. Options?

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Level 1

15 points

Badly behaving iPad, out of warranty. Options?

So my iPad has developed an annoying fault. Basically, the reset button is acting like I'm constantly pressing it, when I'm not. It asks me to go to sleep, and then can wake up from a sleep. It also constantly takes screen grabs when I push the home button. If I fiddle with the reset button a bit, the problem goes away.

My local Apple store, isn't run by Apple & there's nothing else in my state.

The problem isn't so annoying, that I want to buy another one & just junk the current model, but that seems to be the only option I've got.

Its especially annoying, in that this was a January 27th present for my birthday (last year), and I wasn't able to establish its purchase date, until after everything had expired. (Good reason to keep those purchase slips people. Apple doesn't keep track down to the week, apparently.)

iPad, iOS 5.0.1

Posted on Feb 10, 2012 6:28 AM

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Answer 1

Feb 10, 2012 6:37 AM in response to KC Sig

If this gets more annoying, you really need to visit an Apple retail genius bar to have it tested by the techs and see what repair/replacement will be.

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Answer 2

Feb 10, 2012 6:38 AM in response to KC Sig

This Support page has more info on repair charges.

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Answer 3

KC Sig Author

Level 1

15 points

Feb 10, 2012 4:42 PM in response to KC Sig

Unfortunately, I guess I didn't explain myself well. I'm looking for options. The only one that seems readily available, is to fork over $300 for a repair.

I went into detail about the issue, and left the question in the subject, not the brunt of the email.

Are there any other options available? That's what I'm looking for.

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Answer 4

Feb 10, 2012 5:00 PM in response to KC Sig

Ok, when you say reset button are you refering to the sleep/power button or the home button? In either case they are not user repairable. So your options are (1) live wth it, (2) take/send to Apple authorized repair where they will repair or replace for a fee, (3) buy a new iPad. The best option from my point of view is number 2. Talk to Apple if there isn't a store close, http://www.apple.com/contact and see where you can send it for evaluaiton. Then make the choice when they tell you what it will cost to repair or replace.

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