5 Replies Latest reply: Feb 11, 2012 2:37 PM by Ex_Brit
Gingy2012 Level 1 Level 1 (0 points)

How do I move my itunes account from one country to another?  I set up my itunes account in the United States and now I live in England.  I would like to transfer my purchases from my US account to my British account and then download them onto my new ipod.  I have uninstalled and reinstalled Itunes and I have updated my Windows 7 operating system.  I have tried to get in touch with apple and the advisor said he could not help me.  Ideas? 

iPod nano (6th generation), Windows 7
  • Ex_Brit Level 1 Level 1 (75 points)

    Is this thread any help?  https://discussions.apple.com/thread/2404459?start=0&tstart=0



    iPad 2, Click 'Like' if I helped ;-)

  • NatalieT1 Level 2 Level 2 (400 points)

    Before you change the country, note the following:


    - you must use any remaining store credit on your account

    - download all purchased content

    - ensure you have no current rentals(if you do, you'll have to wait for them to expire)

    - provide a new payment(such as a credit or debit card) associated with a valid billing address in the UK or an iTunes Gift Card purchased in the UK

    - content purchased from the iTunes Store is country-specific. If you wish to upgrade any of your iTunes Store content to iTunes Plus, you'll need to do this before you change countries. The content you purchased while your account was set to the previous country will not be eligible for upgrade once you've changed countries.

    - after you change countries, you will no longer receive application update notifications in iTunes for the apps you purchased in your original country. However, you'll still receive update notifications on your iOS device for any applications installed on it. In addition, you'll be able to download previously purchased applications again for free if they are available on your new country's store. You will not be charged and the download will not appear on your Purchased page. If a previously purchased application is not available in your new country, you will not be able to download it again for free.

    - If you have an iTunes Match subscription, you can't change countries until the subscription has expired.

    - If you have purchased a Season Pass, you cannot change the country associated with your account until that season is done airing and the last episode of the season has been added to the iTunes Store.


    Taking the above into consideration, here's how to change your country:


    1. Open iTunes and click Sign In.

    2. Enter your iTunes Store account name and password, then click Account Info.

    3. On the Apple Account Information page, click Change Country or Region.

    4. Enter the updated information and save your changes.

  • ed2345 Level 7 Level 7 (21,865 points)

    I would like to transfer my purchases from my US account to my British account and then download them onto my new ipod.



    If you are talking about music, you do not need to transfer anything.  Simply keep the songs in your iTunes library, and sync them to your iPod no matter what country you are in.


    If you wish to purchase new items while you are in the UK, you can either change country as described by NatalieT1, or start a new account.

  • Gingy2012 Level 1 Level 1 (0 points)

    Thanks for all of the responses, unfortunately, I'm still in search of an answer.  First, having been frustrated with Itunes in the past I never transferred my itunes library to my new computer so I can't download my previous purchases because they don't exist in my itunes library.  I have been buying free podcasts and apps directly with my ipod touch via the wifi in my home.  Second, when I try to change the country on itunes, the program freezes. Any ideas?  Anyone know how to get in touch with a live person at apple?

  • Ex_Brit Level 1 Level 1 (75 points)

    Best contact them directly:  http://www.apple.com/uk/support/


    iPad 2, iOS 5.0.1, Click 'Like' if I helped ;-)