6 Replies Latest reply: Jul 22, 2012 11:28 PM by darren2802
nancyg34 Level 1 (5 points)

Hi folks,


I'm been struggling for much too long now to try to resolve my problem, so I've come to the experts (yes...I have surfed and surfed this website and user documentation and more!  I'm hoping the resolution is not too obvious and I'm being dense).


I have an iMac (older than dirt, but still functioning), with Mac OSX v. 10.6.8.


I been using Quicktime Pro successfully for some time and have a key for it. When I was upgraded to QuickTime Player Version 10.0 (131), the ability to use the full version of Quicktime disappeared. (e.g., I have no place to insert my registration code). I've searched everyone (even my system folder) and it's not presenting me with an opportunity to register again.  Most annoying.


What am I missing? Any suggestions?  I've added a screen shot so you can see my dilemma. 


Any and all help is very much appreciated.


ngquicktime screen shot.jpg

  • QuickTimeKirk Level 9 (52,232 points)

    Look in the Utilities folder for QuickTime Player 7.6.6.

    It's probably still registered as "Pro".

  • nancyg34 Level 1 (5 points)

    Thanks, QuickTimeKirk, for your quick answer.  I looked in Utilities and the only player that is there is 7.  Any other thoughts?

  • QuickTimeKirk Level 9 (52,232 points)

    QuickTime Player 7.6.6 is the only version that can be upgraded to "Pro".

  • nancyg34 Level 1 (5 points)

    Thanks...so, I've tried to remove Quicktime X (seems it's now embedded) and it would appear that I'm not able to use my previous version of Pro. I will now try to upgrade. Wow, can't believe the time I've wasted on this, but I do appreciate your advice. Owner of a Mac since 1986 and have not been quite this frustrated before.  (Well, it's been a long time).

  • QuickTimeKirk Level 9 (52,232 points)

    There is no need to remove QuickTime X. Snow Leopard and Lion users can have two completely different versions of QuickTime.

    If you had QuickTime Player Pro prior to your Snow Leopard install then its only been moved to the Utilities folder.

    If you bought it after the Snow Leopard install then you would have to enter the registration info by opening QuickTime Player 7.6.6 and look under the Player menu for "Registration".

  • darren2802 Level 1 (0 points)

    THANK YOU for this post, I've also been searching and searching for my old Quicktime Pro and I now found it in the Utilities folder. I would love to know how and/or why it moved out of the Applications folder.