Can't register quicktime pro

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Level 1

13 points

Can't register quicktime pro

Hi folks,

I'm been struggling for much too long now to try to resolve my problem, so I've come to the experts (yes...I have surfed and surfed this website and user documentation and more! I'm hoping the resolution is not too obvious and I'm being dense).

I have an iMac (older than dirt, but still functioning), with Mac OSX v. 10.6.8.

I been using Quicktime Pro successfully for some time and have a key for it. When I was upgraded to QuickTime Player Version 10.0 (131), the ability to use the full version of Quicktime disappeared. (e.g., I have no place to insert my registration code). I've searched everyone (even my system folder) and it's not presenting me with an opportunity to register again. Most annoying.

What am I missing? Any suggestions? I've added a screen shot so you can see my dilemma.

Any and all help is very much appreciated.

ng

iMac

Posted on Feb 10, 2012 11:05 AM

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Answer 1

Feb 10, 2012 11:16 AM in response to nancyg34

Look in the Utilities folder for QuickTime Player 7.6.6.

It's probably still registered as "Pro".

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Answer 2

nancyg34 Author

Level 1

13 points

Feb 10, 2012 11:22 AM in response to nancyg34

Thanks, QuickTimeKirk, for your quick answer. I looked in Utilities and the only player that is there is 7. Any other thoughts?

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Answer 3

Feb 10, 2012 11:27 AM in response to nancyg34

QuickTime Player 7.6.6 is the only version that can be upgraded to "Pro".

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Answer 4

nancyg34 Author

Level 1

13 points

Feb 10, 2012 12:24 PM in response to QuickTimeKirk

Thanks...so, I've tried to remove Quicktime X (seems it's now embedded) and it would appear that I'm not able to use my previous version of Pro. I will now try to upgrade. Wow, can't believe the time I've wasted on this, but I do appreciate your advice. Owner of a Mac since 1986 and have not been quite this frustrated before. (Well, it's been a long time).

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Answer 5

Feb 10, 2012 12:29 PM in response to nancyg34

There is no need to remove QuickTime X. Snow Leopard and Lion users can have two completely different versions of QuickTime.

If you had QuickTime Player Pro prior to your Snow Leopard install then its only been moved to the Utilities folder.

If you bought it after the Snow Leopard install then you would have to enter the registration info by opening QuickTime Player 7.6.6 and look under the Player menu for "Registration".

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Answer 6

Jul 22, 2012 11:28 PM in response to QuickTimeKirk

THANK YOU for this post, I've also been searching and searching for my old Quicktime Pro and I now found it in the Utilities folder. I would love to know how and/or why it moved out of the Applications folder.

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