iPhoto '11 Quits Unexpectedly and Will Not Open!

Question

iPhoto '11 Quits Unexpectedly and Will Not Open!

Hello Gang!

I recently had a bit of a hard drive issue and had to get a new one. In doing so, I now have to reinstall all my software. I was able to move my settings and files over but not the applications. I've reinstalled iLife '11 and and trying to get iPhoto to open and it will not. I click on it... the window appears, spins for about 20-30 seconds and quits with the "iPhoto has quit unexpectedly" dialog.

I thought it was my library (maybe corrupt...) so I tried holding down the keys to force a new library... iPhoto creates the file then quits. I tried rebuilding my photo library... iPhoto seems to do it.. then quits.

I've deleted iPhoto, killed the preference files and the Support files... reinstalled... still quits.

I thought.... maybe it's ME. I created a new user, uninstalled iPhoto (cleared pkg files, preferences, support files), reinstalled... fired it up under the new user and... it quits!

The only thing I have not tried is moving my library to another computer and opening it there... but that seems pointless since I can't get iPhoto to open with a blank, pretty new database...

I'm at my wits end!

Here are my specs:
13" MacBook Pro 4GB RAM

OS X 10.7.3

iPhoto 9.2.1

Help!

Posted on Feb 10, 2012 12:49 PM

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Answer 1

Yer_Man

Level 10

162,290 points

Feb 10, 2012 1:55 PM in response to LaptopRepairAnywhere

Post the first 50 lines only of the crash report

Regards

TD

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Answer 2

Feb 10, 2012 2:12 PM in response to Yer_Man

Let me know if this is what you are looking for:

Process: iPhoto [461]

Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto

Identifier: com.apple.iPhoto

Version: 9.2.1 (9.2.1)

Build Info: iPhotoProject-628000000000000~3

Code Type: X86 (Native)

Parent Process: launchd [112]

Date/Time: 2012-02-10 17:09:18.202 -0500

OS Version: Mac OS X 10.7.3 (11D50)

Report Version: 9

Interval Since Last Report: 3814 sec

Crashes Since Last Report: 6

Per-App Interval Since Last Report: 62 sec

Per-App Crashes Since Last Report: 6

Anonymous UUID: A1A450EC-395B-4D84-8746-13DA8D345FA2

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001

VM Regions Near 0x1:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iPhoto.app/Contents/MacOS/iPhoto

__TEXT 0000000000001000-0000000000d1b000 [ 13.1M] r-x/rwx SM=COW /Applications/iPhoto.app/Contents/MacOS/iPhoto

Application Specific Information:

objc_msgSend() selector name: release

objc[461]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x92409d44 objc_msgSend + 20

1 com.apple.AppKit 0x95dd772d -[NSCarbonMenuImpl dealloc] + 98

2 libobjc.A.dylib 0x9240b54e _objc_rootRelease + 47

3 com.apple.AppKit 0x95dd7416 -[NSMenu setMenuRepresentation:] + 310

4 com.apple.AppKit 0x95dd723d -[NSMenu dealloc] + 69

5 libobjc.A.dylib 0x9240b54e _objc_rootRelease + 47

6 libobjc.A.dylib 0x9240cc58 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 404

7 com.apple.CoreFoundation 0x94c8c0a5 _CFAutoreleasePoolPop + 53

8 com.apple.Foundation 0x94e347a2 -[NSAutoreleasePool drain] + 131

9 com.apple.Foundation 0x94e6bcbf _NSAppleEventManagerGenericHandler + 300

10 com.apple.AE 0x9aad5045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202

11 com.apple.AE 0x9aabeb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43

12 com.apple.AE 0x9aabea54 aeProcessAppleEvent + 253

13 com.apple.HIToolbox 0x99c265d6 AEProcessAppleEvent + 103

14 com.apple.AppKit 0x95b78d0b _DPSNextEvent + 1301

15 com.apple.AppKit 0x95b78306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113

16 com.apple.AppKit 0x95b74675 -[NSApplication run] + 911

17 com.apple.AppKit 0x95e08261 NSApplicationMain + 1054

18 com.apple.iPhoto 0x0001159a 0x1000 + 66970

19 com.apple.iPhoto 0x00010a29 0x1000 + 64041

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Answer 3

Yer_Man

Level 10

162,290 points

Feb 10, 2012 2:19 PM in response to LaptopRepairAnywhere

Did you trash the receipts before re-installing?

To re-install iPhoto

1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)

2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type

/var/db/receipts/

2c: on 10.7 they're at

/private/var/db/receipts

A Finder Window will open at that location and you can remove the iPhoto pkg files.

3. Re-install.

If you purchased an iLife Disk, then iPhoto is on it.

If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

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Answer 4

Feb 10, 2012 5:05 PM in response to Yer_Man

Previously I had only gone to /var/db/receipts and trached those -- I didn't know it was in a different place in 10.7... I went to /private/var/db/reciepts this time however it did not make a difference. Still crashes.

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Answer 5

Yer_Man

Level 10

162,290 points

Feb 11, 2012 12:13 AM in response to LaptopRepairAnywhere

Well if the re-installed iPhoto crashes in two accounts then it has to be either hardware - and there's no sign of that on the crash report - or the OS.

Try re-install the OS.

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