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Skype quitting 'unexpectedly'

Skype suddenly started quitting 'unexpectedly' every time as soon as I try to open it. I've followed all of the suggestions on the Skype support site, then completely deleted Skype from my computer and reloaded it, but nothing made any difference. I'm worried it might be a symptom of a wider problem with my Macbook, for example a virus attack, because something weird happened to my computer whilst I was on the internet just before the problem started to occur.

MacBook, Mac OS X (10.6.8)

Posted on Feb 11, 2012 6:13 AM

Reply
2 replies

Feb 11, 2012 6:23 AM in response to AnnaTomic

Here is the error report, in case it is useful:


Process: Skype [481]

Path: /Applications/Skype.app/Contents/MacOS/Skype

Identifier: com.skype.skype

Version: 5.5.0.2340 (5.5.0.2340)

Code Type: X86 (Native)

Parent Process: launchd [103]



Date/Time: 2012-02-12 00:55:16.374 +1100

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6



Interval Since Last Report: 2210 sec

Crashes Since Last Report: 3

Per-App Crashes Since Last Report: 3

Anonymous UUID: 52BA6222-3807-44C8-B643-FC5C8571A643



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000000007541536e

Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Application Specific Information:

objc_msgSend() selector name: alloc





Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x96c3bf87 objc_msgSend + 23

1 com.skype.skype 0x004c2f7b 0x1000 + 4988795

2 ??? 0xbffffc19 0 + 3221224473

3 ??? 0x6163696c 0 + 1633905004



Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x0128d210 ebx: 0xbffffbb4 ecx: 0x012940c0 edx: 0x7541534e

edi: 0xbffffb80 esi: 0x0004f4aa ebp: 0xbffff9e8 esp: 0xbffff9c8

ss: 0x0000001f efl: 0x00210202 eip: 0x96c3bf87 cs: 0x00000017

ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

cr2: 0x7541536e



Binary Images:

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0x97033000 - 0x97033ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x97034000 - 0x970adff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x970f7000 - 0x970f7ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x970f8000 - 0x9735eff7 com.apple.security 6.1.2 (55002) <A476227B-409D-A457-7D4D-A631A0B4AFDB> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x97373000 - 0x9737cff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x974c0000 - 0x974faff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <038731B1-CC44-3943-E3DE-4BAAA203EB72> /usr/lib/libcups.2.dylib

0x974fb000 - 0x97542ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices

0x97543000 - 0x97547ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

0x97548000 - 0x9757bff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x9757c000 - 0x97e5fff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x97e60000 - 0x98180ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x98181000 - 0x98184fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

0x98185000 - 0x982b2ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x

0x9836a000 - 0x98476fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

0x98477000 - 0x984acfe7 com.apple.framework.Apple80211 6.2.5 (625.6) <9F56E0EC-EB90-52F6-0ECF-C2E5DE85652E> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x984ad000 - 0x987d1fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x98816000 - 0x98837fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x98838000 - 0x9893afe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib

0x9893d000 - 0x98b68ff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

0x98b69000 - 0x98cacfef com.apple.QTKit 7.7 (1789) <4D3AA05F-D4D3-0D43-99D7-F26E4640BEE7> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x98dfc000 - 0x98dfcff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x98dfd000 - 0x98e00ff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x98e0e000 - 0x98e4bff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia

0x98e4c000 - 0x98e5aff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x98e7d000 - 0x99177fef com.apple.QuickTime 7.6.6 (1789) <38255AA2-8087-5AE0-CA4B-1DDE611540B1> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x99178000 - 0x991dcffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering

0x992bc000 - 0x99354fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x99559000 - 0x995a2fe7 libTIFF.dylib ??? (???) <4A3EF156-D4FE-95E2-FA05-7BD76FF27CEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x995b5000 - 0x995f3ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

0x9961e000 - 0x9962fff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

0x99630000 - 0x99812fff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

0x99961000 - 0x999cfff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

0x999d0000 - 0x99a47ff3 com.apple.backup.framework 1.2.2 (1.2.2) <D65F2FCA-15EB-C200-A08F-7DC4089DA6A2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

0x99ab7000 - 0x99eecff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x99eed000 - 0x9a0affeb com.apple.ImageIO.framework 3.0.5 (3.0.5) <051752C3-8C25-CF4A-9BFB-C7B6D20E58E8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO

0x9a0b0000 - 0x9a15cfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork

0x9a15d000 - 0x9a16fff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

0x9a1db000 - 0x9a309fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x9a46d000 - 0x9a495ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib

0x9a496000 - 0x9a4daff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x9a51c000 - 0x9a61dfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib

0x9a61e000 - 0x9a88ffef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x9a890000 - 0x9a8d3ff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices

0x9a8d4000 - 0x9a92cfe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x9a92d000 - 0x9a92fff7 libRadiance.dylib ??? (???) <41E5C5F4-A4C6-0416-08D0-422C88088558> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib

0x9a930000 - 0x9a948ff3 com.apple.ScriptingBridge 1.1.2 (???) <A3FA73CC-0628-49E3-23AC-768BFA1C7DBE> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge

0x9a949000 - 0x9a9b8ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

0x9a9ca000 - 0x9a9caff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x9aa14000 - 0x9aa19ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x9aa28000 - 0x9aa89fe7 com.apple.CoreText 151.12 (???) <98F53C15-1D29-A2B3-0717-5A26A2699163> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText

0x9aaff000 - 0x9aaffffb libffi.dylib ??? (???) <58985323-6EC6-9AD2-B9F0-8787C0B2791C> /usr/lib/libffi.dylib

0x9ab00000 - 0x9ab22fef com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

0x9ab23000 - 0x9ab60ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0xc0000000 - 0xc000aff7 +com.growl.growlframework 1.2.3 (1.2.3) <19CD258C-2465-26EF-A930-8C64D4BC435B> /Applications/Skype.app/Contents/Frameworks/Growl.framework/Versions/A/Growl

0xd0000000 - 0xd0003ff7 +com.skype.skypeframework ??? (2.8.0.620) <43C4D25B-FA81-8B46-49B7-ECCB1CC2BD8E> /Applications/Skype.app/Contents/Frameworks/Skype.framework/Versions/A/Skype

0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib



Model: MacBook5,2, BootROM MB52.0088.B06, 2 processors, Intel Core 2 Duo, 2.13 GHz, 2 GB, SMC 1.38f5

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: FUJITSU MHZ2160BH FFS G1, 149.05 GB

Serial ATA Device: HL-DT-ST DVDRW GS22N

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0x24400000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x022a, 0x04600000 / 3

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5

Skype quitting 'unexpectedly'

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