My ipod has frozen and isn't being recognised by itunes

Question

My ipod has frozen and isn't being recognised by itunes

Recently, my iPod has been having troubles. It's been freezing in the middle of songs and when I try to change track, and, up till today, it's recovered. It's now been frozen for three hours. I restored the factory settings a couple of days ago, and it workeds, but only for a few hours.

This morning, it froze in the middle of the song, and it's now not being recognised by iTunes. I've tried to do a hard reset, but it's not responding at all.

It's an iPod Classic 30GB, and I think it's a 5th Generation. I got it second hand, and so I don't think I can take it and get it fixed and whatnot without paying money. Is it worth getting a new iPod? There is an Apple store near me, so I can take it in and see what they say, but as I said, it's second hand and it's past the warrenty.

iPod Classic-OTHER

Posted on Feb 11, 2012 8:39 AM

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Answer 1

Best reply

Bilbo_cheshire

Level 4

1,780 points

Feb 14, 2012 5:50 PM in response to LeiPodUserDeSimple

Charge the iPod for at least 2 hours

Do the iPod Hard Reset -> Press Menu and Center Button simultaneously for at least 10 secs till the Apple logo comes ON.

Then release the buttons

Refer to this Apple Support article on the 5Rs.

http://www.apple.com/support/ipod/five_rs/classic/

If you plan to get a new iPod, get the iPod Touch and avoid at all cost the iPod Classic, the new generation of HD in the iPod Classic appear to be not very sturdy and reliable, in my Opinion, yours is still more sturdy, (6 years old), but the battery and hardisk would be in the last lap. The full charge battery should last at least 20 hours of continuos music.

You can do the iPod Disk diagnostic to see the HD health, as posted by tt2.

https://discussions.apple.com/thread/3110831?tstart=240

Don't worry about the Mac user, the DD process refer only to iPod Classic.

Have a nice day!

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Answer 2

Feb 14, 2012 6:27 PM in response to LeiPodUserDeSimple

It's since unfrozen, but it is still doing it every so often, particually when I change the song. I'll try resetting it next time it freezes.

I generally play it through iPod speakers anyway, which charge it up. Before you suggest it's the speakers, I've plugged it into a standard 3.5 jack and it has the same issues.

I'm trying to stay low budget, and my sister has a 5th Generation that she's going to give to me when she gets a 6th or 7th Gen Classic, and I'm just trying to keep mine going until then!

Thanks for the advice Bilbo. I really appreciate it.

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Answer 3

Feb 14, 2012 7:44 PM in response to LeiPodUserDeSimple

Glad to hear that, no problem just post your issues and hopefully, you get faster response, next time.

Cheerio!

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