Currently Being ModeratedFeb 11, 2012 10:08 AM (in response to RollingGoron)
We need a bit more information from you. Please describe the steps you are taking to get to the "spinning cloud."
Currently Being ModeratedFeb 11, 2012 1:21 PM (in response to Michael Allbritton)
When I open iTunes, I can see all of my music, but it's all greyed out. I click the disconnected cloud symbol to connect to icloud and it just keeps "spinning" and not allowing me to download my music files.
Currently Being ModeratedFeb 11, 2012 1:30 PM (in response to RollingGoron)
Try signing out of iTunes completely.
Restart the Computer from cold.
Sign back into iTunes.
Turn on iTunes Match - allow it to complete the usual 3-step process.
You should now be able to access all your music as usual.
Currently Being ModeratedFeb 11, 2012 1:48 PM (in response to mracole)
mracole beat me to it.
Currently Being ModeratedMar 15, 2013 6:34 PM (in response to RollingGoron)
mine is doing the same thing now...i tried the above and it didn't help..any suggestion
Currently Being ModeratedMar 16, 2013 11:21 AM (in response to RollingGoron)
mine too, i got error 4010 when i try to turn on itunes match.
itunes match seems down for the 2 last hours...
Currently Being ModeratedJan 4, 2014 9:27 AM (in response to RollingGoron)
Mine too...it really has been a very dissappointing experience...especially considering that my iTunes I use at my office on my PC opens and is ready to go in about 3 minutes, but my MacBook at home takes 30-45 minutes every time I open iTunes to load up and finish to where I can listen to music.