apple application supportcannot be removed

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pepperyhot Author

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apple application supportcannot be removed

When installing the latest 10.5 version of i-tunes I get the following for messages durring installation.

1) "The older version of Apple Application Support cannot be removed"

2) "The older version of Bonjour cannot be removed"

3) "The older version of Apple Mobile Device Support cannot be removed"

4) The older version of Apple Software Update cannot be removed"

The installer program then aborts installation.

Help please!

Pepperyhot

i-tunes software program-OTHER, Windows XP

Posted on Feb 11, 2012 10:15 AM

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Answer 1

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pepperyhot Author

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Feb 11, 2012 12:53 PM in response to pepperyhot

All problems solved! Go to Microsoft and down load a free program call "Fix it" I will examine the registry and then give you the option to remove the troublesome files. The program worked for me but it is slow and you have to re-run it for each file to be removed. But hey-ho it worked!

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