I have a noticeable dent on the side of my 13-inch silver Macbook Pro. I wanted to know if AppleCare will cover that to get it fixed?

Question

Level 1

0 points

I have a noticeable dent on the side of my 13-inch silver Macbook Pro. I wanted to know if AppleCare will cover that to get it fixed?

I have a case and when I bought my macbook at the apple store, the salesman told me it was padded and it should protect my macbook well. I'm a highschool student and I'm always running around trying to get to my classes, so sometimes my laptop case bumps into things, but lightly. Will Applecare cover the dent? I dropped it once, but I just noticed it a couple of days ago. There is also a very small one on the bottom, which doesn't compute as I try to be very careful; my laptop has only been on flat surfaces and my lap. Can Apple fix it?

Posted on Feb 11, 2012 1:15 PM

Reply

Answer 1

steve359

Level 6

17,169 points

Feb 11, 2012 1:17 PM in response to amsdredre22

Dents are caused by what Apple calls "accident or abuse" and Apple will not repair it for free. You say it it always bumping into things. One of those bumps caused damage.

But ... most dents result in the MBP not working. You are lucky it is just cosmetic damage.

Reply

Answer 2

Feb 11, 2012 1:18 PM in response to amsdredre22

Probably not under warranty because the genus will classify it was damage which isn't covered.

If you want it fix you will have to pay for the repair.

Allan

Reply

Answer 3

Feb 11, 2012 1:22 PM in response to amsdredre22

They can fix it, but not for free. Macbook repairs supposedly are classified into 3 tiers by an Apple Rep, I for least amount of damage and III for most. I have a dent in the corner of my MBP and it would require new housing to get it fixed. $450 (tier I) or ~half the cost of a Macbook Air on education discount... HA.

If it doesn't affect your everyday computing, I wouldn't worry about it. It's awful, but welcome to the club 🙂

Reply

Answer 4

amsdredre22 Author

Level 1

0 points

Feb 11, 2012 2:24 PM in response to xtremecarbon

But it drives me crazy eveytime I look at it or feel it. If I get a speck case to cover the dent and to better protect my laptop than my apparently crappy case will, do you think it'll fit? the dent is on the side next to the CD drive. It's not affecting the drive or anything, but right after that little hole thing on the CD drive, that's where the dent is.

Reply

Answer 5

steve359

Level 6

17,169 points

Feb 11, 2012 2:31 PM in response to amsdredre22

A case will not fix it, but it will cover it up.

Simply learn not to swing your backpack around freely with the MBP inside, and get on with life.

As I said, most dented systems do not function. You are VERY VERY lucky.

Reply