my ipad wont charge, start or reset itselt. screens showns up briefly then turn into spinning wheel of death

Question

my ipad wont charge, start or reset itselt. screens showns up briefly then turn into spinning wheel of death

my ipad 2 went dead since yesterday. when i tried to turn it on, the Red low battery indicator shows up.
i used my 10W Ipad charger to charge it for hours but the same indicator remains. I tried to use a few different

charges and cables to no avail.

When i tried to hard-reset it by pressing on the home-power button combination, only the Apple logo shows up briefly

(instead of the normal Power down slider), then a glimpse of the main screen shows up (passcode locked) shows for 1 sec

before the spinning wheel (loading indicator) appears- after which the screen goes blank.

Please help ?

iPad 2 Wi-Fi, iOS 5.0.1

Posted on Feb 11, 2012 9:32 PM

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Answer 1

Best reply

alanfromnewtownards

Level 5

5,314 points

Feb 12, 2012 2:01 AM in response to Watermark Berg

Some aspects of the support site are temporarily down but try this link later in the day and it should get you going again -

http://support.apple.com/kb/ht4097

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Answer 2

Feb 12, 2012 5:35 PM in response to alanfromnewtownards

Thanks Alan.

Tried accessing the support page you referred to a few times but it's still down.

Feeling so helpless and disappointed with the level of support given by Apple.

Similar thing happened to my Ipod touch 1st generation..just dies and i can do

nothing about it except just receiving the replacement set.

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Answer 3

Feb 12, 2012 8:38 PM in response to Watermark Berg

The site is up and running again.

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Answer 4

Feb 12, 2012 9:29 PM in response to alanfromnewtownards

Thanks Alan,

I saw a glimpse of hope when i could see the site you referred me to.

But unfornately, the image below just persist.
I think it's an issue of the unit not charging at all for some reason...

During my many attempts of resetting the unit, i did see the "Connect To Itunes"

image appearing but as soon as i disconnect the ipad2 from the charging cable

in an attempt to connect to my PC, the image blinks 3 times before showing

an ALL Empty image of the battery.

Upon connecting with my PC, the image below shows before disappearing.
Once i unplug the cable, it blinks 2 times before turning all blank screen.

Pressing the Homebutton as i connect it with my PC doesnt work too

- Itunes wont detect it and the same image below shows...

I think the battery is failing to charge for some reason.

Anyone has similar experience ? I pray that this is not the End of my Ipad 2...

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Answer 5

Feb 13, 2012 1:38 AM in response to Watermark Berg

Here is another link you can explore - http://support.apple.com/kb/TS3281

Is your iPad still under warranty/extended warranty. It doesn't have to be the end of the iPad, a new battery, if necessary, can be installed by Apple.

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Answer 6

Feb 13, 2012 4:45 AM in response to alanfromnewtownards

Thank you Alan.

I will take a look and try one more time.
The trouble is i bought the ipad in New York on 6th of April

but is now expatriated in South Korea.

Need to find a trip back to the state side to get this fix. bummer.

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