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Dlink DPR-1020 print-server and HP Photosmart C4345 Printer not working

1413 Views 5 Replies Latest reply: Jun 25, 2012 8:31 AM by nikhilmozika RSS
dklcya Calculating status...
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Feb 12, 2012 4:27 AM

Hi There,

Similar to Dan Rus's discussion on 29 May 2011, I recently purchased a Dlink DPR-1020 -print server because I want to print documents to my HP Photosmart C4345 printer and scanner from my Macbook Pro using its OS 10.7.2.


On the box it says it supports the Macintosh operating system and the HP printer. I tried installing it by entering the IP address and the queue name etc but it didn't work.  It works perfectly with windows 7 (scanning and printing) .  Then I read Greg Sahli's advice on 29 May 11 and followed his suggestion to install CUPS driver from  Unfortunately, it still doesn't work.


Could anyone advise please.  Thanks in advance.

MacBook Pro, Mac OS X (10.7.2)
  • PAHU Level 6 Level 6 (14,400 points)

    Which IP protocol did you select when you created the queue. If it was IPP, delete this queue and create it again, this time selecting "HP Jetdirect - Socket" (which is what Win7 will be using), or if you must specify a queue name, then LPD. Then enter the IP address of the Dlink, enter a queue name if you selected LPD, and select the appropriate driver as per Greg's suggestion.

  • PAHU Level 6 Level 6 (14,400 points)

    Okay, with both IP protocols failing the first suggestion is to ensure you can ping the print server IP address from the Mac. Open Network Utility (Applications > Utilities) and select the Ping tab. Enter the IP address of the Dlink ( and press the Ping button. Do you get a response to each packet sent?


    Also, since Windows 7 is working open Devices & Printers, right click the C4345 icon and select "Printer properties". Select the Ports tab and then press Configure Ports. This will show what protocol Windows is using (RAW - which is HP Jetdirect on the Mac - or LPR) and if there is anything else specific about the queue. This information will help with the correct configuration of the queue on the Mac.

  • nikhilmozika Calculating status...



    I am facing the same issue. My printer is p1007 Laserjet from HP. Did you get your setup to work.


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