492 Views 3 Replies Latest reply: Feb 23, 2006 12:50 PM by Robyn1973
Sounds like a similar problem to the one I have had:
I got new Nano for xmas this year. Worked fine for a few weeks - I don't use it constantly so battery lasted about 2 weeks. I then charged it via USB2 as instructed. When it finished charging it seemed fine. The next morning it was totally dead - would charge (Mac didnt recognise it at all) or anything. I couldn't think what I could have done wrong - I follow all the battery saving measures like not using backlight, put on hold when switched off etc. I took it to my local Apple centre where it was purchased - they checked it and managed to get it charging but the guy didn't like the way it started to heat up immediately so exchanged it for a new one.
Guess what? The same thing happened again when I charged it for the second time. I even bought the firewire and adapter (which should have been in the package with the Nano!). Anyway, took it back again - they exchanged it again without any hassle! As far as I am concerned there must be some kind of problem with some Nano's as I saw them change a couple of others while I was there - they were all black like mine. I did ask the guy at the Genius desk but he shrugged it off - but no retailer would exchange a second Nano (or anything else) without a fuss - he didn't even ask me how I had stored it etc!
I would suggest going to your nearest Apple shop while your under the guarantee period. The staff were really helpful with me and I still love my Nano - even if it is the 3rd since xmas!