Nano Dead
Hi,
We left a Nano unused for a few weeks and when we came to use it, the battery appeared dead and there was no sign of life.
I put it on charge for a few hours and it charged up okay according to the battery icon. However, when I disconnected from the PC it was still dead. I have tried resetting it as per the web site and after the Apple Log appears I get the support icon and then the do not disconnect screen. If I eject the ipod using itunes or my computer it says okay to disconnect. I disconnect but am no further forward and it's still dead.
Even when I plug the iPod into the PC (and therefore a power supply) I can't get menus on the ipod itself. iTunes can see the ipod (in the left hand window) but the music can't be accessed.
I have tried to download updater to restore the ipod completely but get an initialise error when I try to download the .exe file.
Am I now running out of options and do I need to send it in for a repair? It's only 2 months old and has hardly been used.
Thanks for your help
Ant
Ipod Nano
We left a Nano unused for a few weeks and when we came to use it, the battery appeared dead and there was no sign of life.
I put it on charge for a few hours and it charged up okay according to the battery icon. However, when I disconnected from the PC it was still dead. I have tried resetting it as per the web site and after the Apple Log appears I get the support icon and then the do not disconnect screen. If I eject the ipod using itunes or my computer it says okay to disconnect. I disconnect but am no further forward and it's still dead.
Even when I plug the iPod into the PC (and therefore a power supply) I can't get menus on the ipod itself. iTunes can see the ipod (in the left hand window) but the music can't be accessed.
I have tried to download updater to restore the ipod completely but get an initialise error when I try to download the .exe file.
Am I now running out of options and do I need to send it in for a repair? It's only 2 months old and has hardly been used.
Thanks for your help
Ant
Ipod Nano