Do I or don't I have quicktime

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Level 1

8 points

Do I or don't I have quicktime

I want to watch the video on the Apple website. But it tells me I need Quicktime to view the video. When I click on the download button it tells me I have Quicktime installed because I am running Lion on a brand new MBP. Talk about your vicious circles. I can't watch the video because I need Quicktime but I can't get Quicktime because Quicktime is installed but I need Quicktime to view the video but I can't get Quick time because Quicktime is installed. Come on Apple!!! This is a BRAND NEW computer and I have had nothing but problems using it. What's the deal??????

MacBook Pro, Mac OS X (10.7)

Posted on Feb 12, 2012 3:41 PM

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Answer 1

Jon Walker

Level 6

19,467 points

Feb 13, 2012 5:28 AM in response to cafeaulait

I want to watch the video on the Apple website. But it tells me I need Quicktime to view the video. When I click on the download button it tells me I have Quicktime installed because I am running Lion on a brand new MBP.

QT comes in two parts—a structure embedded in the operating system and all QT based apps (e.g., QT 7 Player, QT X Player, GarageBand, iTunes, iMovie, FCP, MPEG Streamclip, etc.) that act as GUIs and make use of this embedded structure. Since your OS is Lion, you have a special dual 32-/64-bit version of QT embedded in the Lion OS. This OS/version of QT is not compatible with the QT for Leopard version of QT which you are probably attempting to download and install. You can, however, download and install the QT 7.6.6 Player software which is compatible with the Lion embedded QT structure and may be required for playback of the content in which you are interested. SEE INSTRUCTIONS AND LINK HERE

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