Vertical Grey line 2cm wide

I have a iPad and it has a 2cm vertical grey bar on the screen it is there all the time from when it is turned on. I have been told that it can be fixed 'over the phone'. Sounds like a miricle worker to me. Any ideas?

iPad

Posted on Feb 13, 2012 9:37 AM

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5 replies

Feb 15, 2012 3:03 PM in response to Louis427

I can't help with the problem but am having the same issue myself. Had the iPad 1 for about 16 months and woke up this morning to fix a great big whopping series of lines running down the middle of the screen. The device otherwise functions perfectly. I've attached an image of my device below.


A bit of Googling found that Macbook users have had a similar issue and the problem was corrupted VRAM. There are instructions on how to reboot or flush out the VRAM for desktop users but these obviously aren't much use to us mobile users.


I've yet to read solutions for the iPad, aside from trying a hard restart and flicking the accessibility display on and off (will try these this evening when I get home from work). I'm booked into the Genuis Bar next week but if it is an easy fix I'd love to hear it! I'll post back what I find out. Let me know how it goes.


User uploaded file

Feb 16, 2012 1:58 AM in response to Qwertyr

Okay, the bad news for the original poster, myself and anyone else in this situation is, on advice from several others who have had the same issue in the past, the grey/coloured/white/black lines mean a logic board defect, which is very expensive.


If you're in warranty I guess you're in luck - I'd take the device in to Apple at the soonest conveniece. If like me the warranty just expired let's hope Apple take sympathy on you. For us Australia customers don't forget the ACCC has ruled that 'statotory rights are not limited to a set time period. [The ACCC] advises that they apply for the amount of time that is reasonable to expect a product to function properly, given the cost and quality of the item.'

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Vertical Grey line 2cm wide

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