Previous 1 2 Next 18 Replies Latest reply: Sep 26, 2012 10:14 AM by Dyliak Branched to a new discussion.
Amish1111 Level 1 Level 1 (0 points)

I plug my ipad into my PC however it does not pop up on Windows Explorer so I cannot transfer the pictures or videos from it to my PC?!  i  Have tried disabling my Firewall & Anti virus software but that doesnt seem to make a difference?

 

Any other ideas?  I am running Windows 7 Enterprise version 64bit.

 

Many Thanks,

 

A

  • pjl123 Level 5 Level 5 (6,160 points)

    Look again.  It may be showing up as a camera, or external storage device.  If the computer sees it to allow you to get to I tunes, then it is seeing the device.  It may be labeled funny.

  • King_Penguin Level 10 Level 10 (103,720 points)

    Were the photos and videos taken with the iPad and/or copied to it via the camera connection kit ? If so then you should be able to enable the photo wizard to copy them off : http://support.apple.com/kb/TS1500

     

    If the photos and videos were originally synced from a computer then you won't be able to copy them off that way, you will need a third-party app such as Simple Transfer to copy them off.

  • Amish1111 Level 1 Level 1 (0 points)

    Hey guys thanks for the input!   The ipad is not showing up as an external device under my computer.  No connection kit was used these photos & videos were taken on the ipad.  I am desperate to get them off becuase they have videos i took of my late father who is no longer with us.  Any help would be truely appreciated!

     

    Many Thanks,


    Amish 

  • alanfromnewtownards Level 5 Level 5 (5,260 points)

    Have you checked through WE as you would for any other external device? Sometimes it shows up as your iPad and on others as a camera. It is a matter of digging deep through the folders. It is only photos from your iPad that can be accessed this way.

     

    You might know this, but if you are successful only copy the photos in the first instance until you are satisfied you have them where you want them. You can then go back and cut/delete them from the device in WE. As you get more confidence you can cut and paste them from the word go!

  • pjl123 Level 5 Level 5 (6,160 points)

    Until you get it fixed, you can suck the pictures off almost using any windows machine.  Especially if there is no I tunes.  By default, windows sees it as a camera.  For emergency purposes, use somebody else's then put them on a removable drive until you get home.

     

    As respects your pc,  try a different USB port?  Or restart the pc.  It really show show up in explorer.

  • Amish1111 Level 1 Level 1 (0 points)

    yep tried different port & cable. just not showing up as a device on Windows Explorer the ipad says "not charging" so it knows its connected to a PC but its not showing up in WE.

  • King_Penguin Level 10 Level 10 (103,720 points)

    You tried rebooting your computer and resetting the iPad : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Amish1111 Level 1 Level 1 (0 points)

    guys i have tried all of the above - doesnt work  however i can see my ipad in itunes is there anyway to pull them off using itunes?

  • paulcb Level 6 Level 6 (19,090 points)

    Make sure your iPad/iPhone is unlocked (slide to unlock) when trying to copy/move pics.

  • King_Penguin Level 10 Level 10 (103,720 points)

    You can't via iTunes, but there are third-party apps such as Simple Transfer which can copy them off via your wifi network.

  • alanfromnewtownards Level 5 Level 5 (5,260 points)

    Are your USB ports, and DVD rom drive showing up in WE? It could be that they are hidden and you have to click on the the little arrow in front of the phrase Devices with Removable Storage (or something similar). Just a thought!

  • Amish1111 Level 1 Level 1 (0 points)

    thanks for your help & time all!  managed to do it on friends PC - Those memories of my father were so important to keep!

     

     

    A

  • alanfromnewtownards Level 5 Level 5 (5,260 points)

    Great job! Just out of interest, were your USB ports etc showing up as queried in my previous post?

  • Dyliak Level 1 Level 1 (0 points)

    Here's how I did it: establish a Google Picasa account from your PC then download the WEB ALBUMS App to your iPad. Then go into web albums from your iPad and create a new web album called something like "my iPad pics and video" then do an upload from that app..it will show you all albums on your iPad, pick the one you want and do a select all of the pics and hit upload! Tada! Now you can go to your PC and access all those pics and videos through Google Picasa.

     

    I was so frustrated trying a zillion different approaches just like you until i finally came up with this idea. Let me know if you have success!

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