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music won't sync to my ipod classic 160gb

I recently have been having problems with my ipod classic 160 gb. Its basically brand new..its been in a protective case, and never been dropped onto anything but carpet. The last time i tried to sync music to my ipod its showing error -50 and -69 saying it can't sync the songs. I have triend restoring my Ipod several times, as well as reinstalling Itunes and starting again. I've also tried other cords and trying to sync to another computer entirely. The device itself still will turn on and function, there is just no music and it won't let me put any music on.

Thanks !!!

iPod classic, Windows 7

Posted on Feb 13, 2012 12:05 PM

Reply
12 replies

Feb 16, 2012 7:43 AM in response to Ncaffee88

Leaving an iPod in a car is a bad idea, aside from the theft potential. The extremes of heat and cold that a car can face can damage the internal hard disk. Remember, an iPod classic is not like the newer devices: it is like your older desktop computer with a physically spinning hard disk, with reading heads floating microns above the disk. Heat and cold creates expansion and changes tolerances.


I'd suggest bringing the iPod inside, and leaving it inside for at least 24 hours to let it come to temperature equilibrium. Try that first.


Your response didn't address the other side of the equation: the iTunes you sync to. Have you updated iTunes recently or any other component? Install any drivers? Change the port where you plug in the iPod? Install any new security software, such as antivirus, that wasn't present when it was last able to synch?

Feb 16, 2012 8:52 AM in response to CaliforniaHighwaysGuy

I don't think anything is new. Anytime there is an update for itunes I download so I know I have at some point but not sure if has been since the last time I put new music on there. It's been inside for two days, I didn't try anything last night, but I'd really like to try and fix it tonight.


I restored it several times and each time it always says the music is corrupt when trying to sync.

Feb 16, 2012 9:24 AM in response to Ncaffee88

Do a search on this forum for "corrupt music". I seem to recall there have been some others with a similar problem, and it relates to a corrupt MP3 header on music, and there seems to be a tool that helps with that. (rummages a bit) Try this. Note that I haven't used this tool, but it might help if the music is actually corrupt.

Feb 16, 2012 11:43 AM in response to spoxon91

I've not changed anything. I always avoid updating Itunes because i know it sometimes causes problems. I was just trying to sync one song, that was already in my Itunes, to my ipod. there was nothing newly downloaded nothing updated. nothing has honestly changed. That is what is so confusing.


I have now however restored it several times, unistalled itunes and even taken all of the music i have off my laptop and proceeded to put it back on from my external. I've contacted apple as well to see if i can just have matinence done on my Ipod and it won't even allow that because 'its not a known issue' which i think is bull

Feb 16, 2012 4:29 PM in response to CaliforniaHighwaysGuy

Did anyone try to use Windows "chkdsk /f" to fix the iPod files corruptions, this simple fix does work or else you have to check the iPod HD health.


Do a iPod Disk diagnostic as posted by tt2, it may help in troubleshooting,

https://discussions.apple.com/thread/3110831?tstart=240


Sometimes you got just one bad cluster, which freezes the whole sync operations.

Of course I would always blame the freeze on iTunes 10.5, confilcts with Windows plug-in.

music won't sync to my ipod classic 160gb

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