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Apple TV 2 broken, asking me to connect to iTunes

What does this mean? I can't get my Apple TV to work. After I reboot it, i get this screen for a few minutes and then nothing.

User uploaded file

AppleTV 2, iOS 5

Posted on Feb 13, 2012 4:21 PM

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Posted on Feb 13, 2012 4:42 PM

Welcome to the Apple Community.


If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

  • Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  • Connect the micro USB cable to the Apple TV and to your computer.
  • Open iTunes.
  • Select your Apple TV in the Source list, and then click Restore.
5 replies
Question marked as Best reply

Feb 13, 2012 4:42 PM in response to mmorrisatapple

Welcome to the Apple Community.


If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

  • Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  • Connect the micro USB cable to the Apple TV and to your computer.
  • Open iTunes.
  • Select your Apple TV in the Source list, and then click Restore.

Aug 27, 2015 7:27 AM in response to MrsHarrison17

  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.


If your Apple TV fails to restore through iTunes……..


  • Check that you have correctly followed the instructions for your model of Apple TV.
  • If not already, try using a powered USB port.
  • Repeat the process but this time try connecting the cable while iTunes is closed.
  • Repeat the process with another cable.
  • Try restoring the Apple TV on another computer in another location.

Apple TV 2 broken, asking me to connect to iTunes

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