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Feb 14, 2012 6:14 PM in response to Carolyn Samitby johncdaly55,Thanks.
Tried that, nothing.
Computer doesn't recognize ipod.
Reset only results in return to red x screen.
Someone suggested discharging the battery completely, then recharging completely and see what happens. That's hard to do if you can't activate the controls so as to get it into play mode, or any mode that will use up battery life.