No on/off switch for bluetooth

Question

Level 1

0 points

No on/off switch for bluetooth

Hello. I recently starting having problems with bluetooth on my iPad 2. Bluetooth is currently off, but when I try to turn it on by going to settings -> General - > Bluetooth, the screen comes up but where the on / off switch should be is an activity indicator. This spins continuously and the switch is never displayed (see image). Bluetooth WAS working as I have had it paired with a wireless keyboard with out any problems. I've gone as far as doing a factory restore on the iPad but I still have the same problems. Any ideas?

(note: scroll this image to the right to see what I'm talking about)

iPad 2, iOS 5.0.1, Bluetooth

Posted on Feb 14, 2012 7:08 AM

Reply

Answer 1

Feb 14, 2012 7:19 AM in response to fullwaza

Try resetting the iPad.

Reply

Answer 2

iamjeremie

Level 4

1,310 points

Feb 14, 2012 7:21 AM in response to fullwaza

Just in case, hard reset = Simultaneously press the sleep/wake and the home buttons for 10-15 seconds until the device reboots (ignore the shutdown screen).

Reply

Answer 3

fullwaza Author

Level 1

0 points

Feb 14, 2012 7:29 AM in response to iamjeremie

Thanks, but I tried that. I also did a firmware restore via iTunes

Reply

Answer 4

fullwaza Author

Level 1

0 points

Feb 14, 2012 8:37 AM in response to fullwaza

After attaching the iPad and watching it in console, it appears for whatever reason BlueTool can not boot, hence it not working. The question now is how to fix it.

Below is a paste bin of the console log in question:

http://pastebin.com/bVUXiLhb

Reply

Answer 5

nayan007

Level 1

30 points

Feb 14, 2012 8:50 AM in response to fullwaza

Turning Bluetooth on and off

Turn Bluetooth off when you're in places where radio communication may be prohibited, such as an airplane or a hospital.

Turn Bluetooth on or off from the Bluetooth status menu in the menu bar.

If the Bluetooth status menu is not available, open Bluetooth Preference and select the "Show Bluetooth status in the menu bar" checkbox.

If you are using an external USB Bluetooth adapter, the Turn Bluetooth Off button may not appear on the Settings pane. If it doesn't, unplug the adapter to turn Bluetooth off.

Reply

Answer 6

fullwaza Author

Level 1

0 points

Feb 14, 2012 8:53 AM in response to nayan007

nayan007, I appreciate your attempt at an answer, but did you actually read the problem?

Reply

Answer 7

fullwaza Author

Level 1

0 points

Feb 14, 2012 9:54 AM in response to fullwaza

FYI - I spoke with an AppleCare rep (who was awesome). It is indeed a hardware issue and Apple will be replacing it. Thanks to all who attempted to help.

Reply