MrBones

Q: Once my book is uploaded, how long before it appears in iTunes?

Uploaded the book several days ago and haven't seen it yet.

Posted on Feb 14, 2012 7:46 AM

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Q: Once my book is uploaded, how long before it appears in iTunes?

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  • by Alzem,

    Alzem Alzem Apr 6, 2012 1:12 PM in response to heySkippy
    Level 1 (5 points)
    Apr 6, 2012 1:12 PM in response to heySkippy

    Yes you are right and I Confirme

    Before having the green light I sended the form a bout unknown issue

    And it was the first time I had feed back from apple

    I think that if you don t send the form the way indicated by heySkippy you can wait

    More than two months

    This is the best way to see a progress

    Good luck for the green light for all

  • by Chris@Twistframe,

    Chris@Twistframe Chris@Twistframe Apr 6, 2012 1:28 PM in response to MrBones
    Level 1 (0 points)
    Apr 6, 2012 1:28 PM in response to MrBones

    2 weeks and a day here. Tried the emails in this thread, no reply, and tried 2 seperate Apple Support phone calls...on hold for a total of 90 minutes so I gave up.

     

    This seems like a debacle to me. iBooks Author unveiled to much fanfare then this, seems a shot in their foot. All here who have paid books represent income to Apple, and if I treated my income contracts like this I'd be out of business quickly.

  • by jamesfrombuellton,

    jamesfrombuellton jamesfrombuellton Apr 6, 2012 1:45 PM in response to heySkippy
    Level 1 (0 points)
    Apr 6, 2012 1:45 PM in response to heySkippy

    When I go to Manage Your Books, I see only what's below. As I said above, in effect, what kind of quality is being assured?

    Book In Review. This book is currently being reviewed for quality assurance.

  • by MichiHenning,

    MichiHenning MichiHenning Apr 6, 2012 4:12 PM in response to jamesfrombuellton
    Level 4 (1,350 points)
    Apr 6, 2012 4:12 PM in response to jamesfrombuellton

    jamesfrombuellton wrote:

     

    As I said above, in effect, what kind of quality is being assured?

    You can find some of the requirements in the iTunes Publisher User Guide. Beyond that, little is known, other than that use of the word "iBook" apparently causes rejection.

     

    Michi.

  • by limtc,

    limtc limtc Apr 6, 2012 5:02 PM in response to jamesfrombuellton
    Level 1 (67 points)
    Apr 6, 2012 5:02 PM in response to jamesfrombuellton

    You are lucky. I don't even see such status. It is either in stores or not in stores.

  • by limtc,

    limtc limtc Apr 6, 2012 5:04 PM in response to Alzem
    Level 1 (67 points)
    Apr 6, 2012 5:04 PM in response to Alzem

    How do you get to the form about Unnamed issue (I saw the FAQ thing... is it hidden there)? I got a ticket which I can't duplicate the mentioned issue I need to contact Apple.

  • by MichiHenning,

    MichiHenning MichiHenning Apr 6, 2012 5:05 PM in response to limtc
    Level 4 (1,350 points)
    Apr 6, 2012 5:05 PM in response to limtc

    In iTunes Connect, click on "Manage my books". Underneat a book title, where it says "Not on 32 stores" (or however many), click on "32 stores". That opens up a pop-up with the list of territories you have approved for sale. Beside each territory is a link "See detals". Click on that link and you get a pane at the bottom of the screen that shows you more detail.

     

    Michi.

  • by limtc,

    limtc limtc Apr 6, 2012 5:07 PM in response to jamesfrombuellton
    Level 1 (67 points)
    Apr 6, 2012 5:07 PM in response to jamesfrombuellton

    We have longer books (animal encyclopedic series) but they are not selling. That's why we tried the shorter US$0.99 series.

     

    You can take a look here at:

     

    African Safari: http://itunes.apple.com/book/african-safari/id504132385

    Australian Wildlife: http://itunes.apple.com/book/australian-wildlife/id507939581

    Threatened Species: http://itunes.apple.com/book/threatened-species/id504278419

    Jungle Feathers: http://itunes.apple.com/book/jungle-feathers/id504736190

     

    There is one more book Amazing Rainforest which has been approved and then pulled after I updated the content. It has not returned since (for many weeks).

  • by Chris@Twistframe,

    Chris@Twistframe Chris@Twistframe Apr 6, 2012 5:17 PM in response to MichiHenning
    Level 1 (0 points)
    Apr 6, 2012 5:17 PM in response to MichiHenning

    MichiHenning wrote:

     

    You can find some of the requirements in the iTunes Publisher User Guide. Beyond that, little is known, other than that use of the word "iBook" apparently causes rejection.

     

    Michi.

     

    My cover image has the words "iBook 2" on it, but I have not recieved any errors, just stuck in QA. Where can I find the requirement that "iBooks" is not to be used?

     

    TIA

     

    Chris

  • by MichiHenning,

    MichiHenning MichiHenning Apr 6, 2012 5:22 PM in response to Chris@Twistframe
    Level 4 (1,350 points)
    Apr 6, 2012 5:22 PM in response to Chris@Twistframe

    Chris@Twistframe wrote:

     

    My cover image has the words "iBook 2" on it, but I have not recieved any errors, just stuck in QA. Where can I find the requirement that "iBooks" is not to be used?

    I have not been able to find any explicitly stated requirement to this effect. But at least one publisher here has reported that use of "iBook" caused rejection:

     

    https://discussions.apple.com/message/18041132#18041132

     

    Michi.

  • by limtc,

    limtc limtc Apr 6, 2012 6:05 PM in response to Chris@Twistframe
    Level 1 (67 points)
    Apr 6, 2012 6:05 PM in response to Chris@Twistframe

    All our books - except for one - got rejected because we use the word "iBook" to describe our books. They actually go through every pages and tell me to fix the issue in those pages.

     

    One book with "iBook" text go through, but got pulled a few weeks later.

     

    The reason they gave is a clause that says we cannot cause confusion to the users.

  • by Edgar,

    Edgar Edgar Apr 6, 2012 9:57 PM in response to limtc
    Level 4 (3,428 points)
    Audio
    Apr 6, 2012 9:57 PM in response to limtc

    I also got the "iBook" ticket from the Apple approval police on two of my books. They are really firm about not to use that term.

     

    This is especially interesting because Apple didn't do a good job to avoid any customer confusion in the first place. Right now there is a big mess. There are eBooks, Multi-Touch eBooks, ePub books Enhanced eBooks (which are not Multi-Touch Books). And there are Textbooks which are also Multi-Touch eBooks.

     

    The application iBooks is for reading all of them. However the application "iBooks Author" doesn't author iBooks (those books don't exist), so shouldn't it be called "Multi-Touch eBooks Author". It was announced to create the new Textbooks. So shouldn't it be called "Textbook Author".

     

    On the iBookstore, you can't search for those "Multi-Touch eBooks" aka "iBooks Authored books" or Textbooks. All those extra work from the authors and the bragging rights for Apple to differentiate them from standard Kindles and Nook books but nothing to search for them. Strange, isn't it.

  • by MichiHenning,

    MichiHenning MichiHenning Apr 6, 2012 10:27 PM in response to Edgar
    Level 4 (1,350 points)
    Apr 6, 2012 10:27 PM in response to Edgar

    I recommend to report this via the IBA feedback mechanism. I don't think it's reasonable to make publishers wait for weeks to find out that they have used a forbidden word. Publishers should be told in advance what to avoid, and iTunes Producer should flag anything that might be deemed objectionable before submission.

     

    Michi.

  • by Edgar,

    Edgar Edgar Apr 6, 2012 10:34 PM in response to MichiHenning
    Level 4 (3,428 points)
    Audio
    Apr 6, 2012 10:34 PM in response to MichiHenning

    Not only waited I four weeks to find out that I used the forbidden i-Word, now it it has been another four weeks (and counting) since I corrected those words.

     

    Can anybody confirm that after you send a revision based on a ticket, it seems that you are getting back in line instead of some just checking the correction in a day or two.

  • by MichiHenning,

    MichiHenning MichiHenning Apr 6, 2012 10:36 PM in response to Edgar
    Level 4 (1,350 points)
    Apr 6, 2012 10:36 PM in response to Edgar

    Edgar wrote:

     

    Not only waited I four weeks to find out that I used the forbidden i-Word, now it it has been another four weeks (and counting) since I corrected those words.

    Seems like appropriate punishment for having used a forbidden word that you didn't know was forbidden…

     

    Michi.

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