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Once my book is uploaded, how long before it appears in iTunes?

Uploaded the book several days ago and haven't seen it yet.

Posted on Feb 14, 2012 7:46 AM

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Posted on Feb 14, 2012 7:52 AM

If this is your upload, it may take a while. New iAuthor files are taking a while on their own. I know the waiting period can be nerveracking. Others on the forum feel the same way. - Fabe

566 replies

Feb 29, 2012 9:23 AM in response to MrBones

My title has actually been in limbo for much longer. It took them like seven days+ to let me know what the "unknown' issue was. Took me five minutes to fix and re-up it. If they found another issue that they don't like I am expecting it to be a fix this > wait weeks > fix that wait weeks, rinse and repeat. I'm done with iBooks Author until this process is more refined or they have enough support bodies to actually answer support emails. I know if the company I work for handled support this way I would be looking for another job.

Feb 29, 2012 10:11 AM in response to Tars Tarkis

My ibook Author book took about 15 days for approval. It did finally get approved without any problems.


Talking to a support person from iTunesConnect on the App side (there apparently is an wall between itunesconnect apps and itunesconnect ibookstore), he told me that the iboostore has NO support phonenumber and they are very understaffed. He gave me to emails to try:

ebookquery@apple.com

ibookstore@apple.com


I have no idea if they work, as I have not gotten any messages back from them. However, if any Apple exutive is monitor these forums, they might want to consider adding some people to 1) improve tech help with iBook Author, 2) approve the initial account faster, and 3) review and approve the iBook faster.


It is very frustrating to have to deal with weeks and weeks of waiting or never get a reply back about a question or concern.

Once my book is uploaded, how long before it appears in iTunes?

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