i've recently become unable to access the music, podcasts, and ping sections of the itunes store from my imac (3.06 ghz intel core 2 duo).
over the same network, i can access all areas of the itunes store from other devices such as my iphone, ipad, macbook and macbook pro.
when trying to access the music, podcasts or ping sections of the itunes store, i get an error that reads"
'we could not complete your itunes store request. an unknown error occurred (-50). there was an error in the itunes store. please try again later'
i've been thru every, and i mean every, apple article available and have done everything suggested (included advanced and isolated) several times and the error remains.
we have 4 users on this imac. 3 users shared the same itunes account and apple id (mine) until recently. both of my daughters opened their own apple id's and itunes accounts to use gift cards they were given. i've been thru the account info on each account and all seems ok. at the same time, i enabled parental controls. i've since disabled parental controls to try and fix this issue.
the issue remains.
i've emailed apple itunes store technical support and followed all of their recommendations, which mirrored the online apple articles.
the issue remains.
this imac is running lion with all software updates including itunes 10.5.3 (3)
can anyone please, please offer any advice or assistance?
thanks in advance.
