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Sent and draft mail folders on Mail app disappeared

After I set my iPad 2 to display 1,000 emails, I went to press 'Load more messages' in the Mail app. After loading, my sent and draft mail folders were wiped out without a trace. Does anyone know how to rectify this issue? I have very important information in those folders.

iPad 2, iOS 5.0.1

Posted on Feb 14, 2012 5:59 PM

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Posted on Feb 14, 2012 6:16 PM

I'm not sure that all of the messages will come back at first - but you can get the folders back this way - send yourself an email and the sent folder will appear. Type a draft email to yourself and save it and that folder should come back as well.


I have done this a couple of times in my POP account after restoring my device. After you get the folders back - then you can try the "load more messages" again.


You may have to back out of mail and then come back in, but the folders should reappear.

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Feb 14, 2012 6:16 PM in response to Goomba81

I'm not sure that all of the messages will come back at first - but you can get the folders back this way - send yourself an email and the sent folder will appear. Type a draft email to yourself and save it and that folder should come back as well.


I have done this a couple of times in my POP account after restoring my device. After you get the folders back - then you can try the "load more messages" again.


You may have to back out of mail and then come back in, but the folders should reappear.

Feb 14, 2012 6:29 PM in response to Goomba81

I can't say for sure that this will work either, but when I run into issues like this, I just start toggling the settings - maybe set to show 500 messages then go back to mail and see if the download more messages comes back. Maybe turn the accounts off and then on again. I


could not get my email to load at all today - 4 different email accounts and all 4 seemed to shut down at once. I just kept turning mail off and on and restarted the device a couple of times and then it worked - all 4 accounts started loading mail again.


Sometimes, just restarting the iPad or resetting it can make things come back as well. Have you tried restarting or resetting? By resetting I mean hold the sleep and home buttons down until the Apple logo appears.

Sent and draft mail folders on Mail app disappeared

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