1 Reply Latest reply: Feb 15, 2012 8:35 AM by Bonesaw1962
leslyme4 Level 1 (0 points)

My stupid cat dropped by ipad2 off the couch and now it won't turn on. When I push the power and main button the screen turns off. When I try to turn it on all that happens is the screen looks like it turn on but remain black. I already restored my ipad using itunes. When i plugged it in, it was able to recognize it but nothing else. Is it broken?

Thanks in advance for any help

iPad 2, iOS 5.0.1
  • Bonesaw1962 Level 4 (1,255 points)

    The Apple warranty ( not sure if you have Apple Care or the basic 90 days hardware warranty), as I understand it , will not cover drop damage.  Your best bet is to go to an Apple Store and talk to them.  My experience with our users that have gone there is that the fols at the Apple Store  go out of their way to help people in difficult situations, even going beyond the limits of the promised warranty at times.  Can't promise that will happen, but you have a shot at getting help.