iTunes match uploads causes crash

I am having the exact same problem! I hope we find a solution after paying for iMatch! I also paid for extra storage in my iCloud for all my music, but can't get it to the Cloud because iMatch crashes my iTunes!

trishs.squish wrote:

I am having the exact same problem! I hope we find a solution after paying for iMatch! I also paid for extra storage in my iCloud for all my music, but can't get it to the Cloud because iMatch crashes my iTunes!

iCloud and iTunes Match are not the same service. iTM does not use the storage provided with the iCloud account.

You'll need to give us a bit more information concerning what is happening before we can help you, though. If you'll describe the problem in more detail we will probably be able to provide a solution. Also, using the search field in the upper righ corner of the page can help you find a solution.

I cleaned up all the "error" files in my iTunes and also found a particular song that seemed to cause iMatch's synchronization from continuing. Once I deleted them, I ran iMatch update/synchronization again and all was successful. I have tested the entire iMatch and iCloud sharing successfully from both my iPhone as well as a laptop I have at work. I can see my entire 11GB library from my 8GB iPhone and the iTunes on my PC/laptop at work. It works great and I'm such an Apple fan! iMatch is a GREAT service!

Good. Glad you got it sorted out.

I am having a similar issue. I am running Windows XP SP2 with the most current version of iTunes. When I enabled iMatch, the system checked all 3881 of my songs, determined that 400 did not match and began an upload. 350 of the 400 uploaded without issue, but then iTunes "quit unexpectedly" and now does the same thing everytime it tries to upload the last 50 songs. I have tried to "reorganize" my library as indicated above. Any ideas?

Thanks!

Itunes always crashes during Match on Upload with the exact same error:

Fault bucket 2904540335, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: iTunes.exe

P2: 10.6.1.7

P3: 4f71aced

P4: KERNELBASE.dll

P5: 6.1.7601.17651

P6: 4e211319

P7: 80000003

P8: 0001280c

P9:

P10:

I had this same set of symptoms, but apparently I had a different disease. Mine was resolved by turning off iTunes Match (Store > Turn Off iTunes Match) and then turning it back on again (Store > Turn On iTunes Match). When I turned it back on, iTunes asked me if I wanted to authorize my Mac on iTunes Match. This was a surprise because I have previously authorized this Mac on iTM, but maybe turning iTM off somehow de-authorized me. Anyway, I proceeded with the authorization and thereafter the crashes ceased.

Uploading songs at the end of iTunes match consistently crashes iTunes, for the last six months.

I think my 4S was performing a wi-fi sync during the last crash. Now there is NO music on the phone, even purchases.

I had the same Problem... I solved it by sorting out on which song it crashed. It was 2 mixes over 1h length. i deleted them from the library and from Match. Since then Match does not crash ITunes anymore. The Problem is you cant hear the songs on Match. But it worked. Hope you dont need to delete many songs. I think it has to do with the length of the songs.

I am also having the same problem. Approaching the end of Step 2 it then crashes itunes. I assume it's a file it doesn't like.

Does anyone know how to see some kind of log of what is happening so I can determine which file might be causing the problem?

Thank you,

Sorry, here's my environment: Windows 7, itunes 11.0.2

Hello :

In mi case, I had this same trouble with Windows 8 and iTunes 11.0.2.26 . It was fixed after reviewing my Library and sorting it by Size of the song. I found out that there was a file with more that an hour of length. So I erased it and after that activated Match and finally it was able to move forward to upload songs.

Best regards.

😁

I had two problems that was causing match to freeze on step 3. One problem was that the files it was trying to find were not found. I had to find the location of the song. Try playing the song. If it won't play, there may be a location problem. The second problem was that one file was too large. It was 199 mb. Once I deleted this song, step 3 would process smoothly and finish.