Q: This version of iTunes does not support syncing to iPod, iPhone or iPad

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bluemarley07

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Q: This version of iTunes does not support syncing to iPod, iPhone or iPad

Since installing the latest version of iTunes I have not been able to sync by iPod Video or iPod Shuffle to iTunes. It has also stopped syncing my iPhone though not sure if this is a separate issue.

I had an old mac running 10.5.8 and thought they may be the problem. But, today I bought a new iMac with all software up to date and am still having the same issue.

Can anyone help?

Thanks

Mac OS X (10.7.3), iPod Touch, iPod Shuffle and iTunes

Posted on Feb 15, 2012 6:11 AM

I have this question too

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bluemarley07

Level 1 (0 points)

A:

Assistance no longer required. I have just discovered that my husband put my iTunes into activation only mode, resulting in the above issue....needless to say unimpressed, I have been telling him there have been issues for months and he kept blaming my operating system.

Here is a link that steps you through activation only mode: http://support.apple.com/kb/HT4335?viewlocale=en_US&locale=en_US

Posted on Feb 15, 2012 1:04 PM

Q: This version of iTunes does not support syncing to iPod, iPhone or iPad

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by Chris CA,Helpful

Chris CA Feb 15, 2012 1:20 PM in response to bluemarley07
Level 9 (79,677 points)

iTunes

Feb 15, 2012 1:20 PM in response to bluemarley07

Any reason he did that?
It's not necessary if you are using your own computer to activate your iPhone (which was most likely activated when you purchased it).
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by bluemarley07,

bluemarley07 Feb 15, 2012 2:04 PM in response to Chris CA
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Feb 15, 2012 2:04 PM in response to Chris CA

Thanks Chris, yes there was. He had to activate 40 iPads for work and he 'set up' my computer so I could help him out then forgot to change the settings back, on my computer that is. This was 8 months ago.

Thanks for your input, that's helpful.
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Accepted Answer · Feb 15, 2012 1:04 PM

bluemarley07

Level 1 (0 points)

Feb 15, 2012 1:04 PM in response to bluemarley07

Assistance no longer required. I have just discovered that my husband put my iTunes into activation only mode, resulting in the above issue....needless to say unimpressed, I have been telling him there have been issues for months and he kept blaming my operating system.

Here is a link that steps you through activation only mode: http://support.apple.com/kb/HT4335?viewlocale=en_US&locale=en_US

Q: This version of iTunes does not support syncing to iPod, iPhone or iPad

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by bluemarley07,Solvedanswer

by Chris CA,★Helpful

by bluemarley07,

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by Chris CA,Helpful