Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My daughter's iphone 4S keeps turning off for no reason. The phone will be fully charged or at least 80% or more charged and it just dies. We know about holding the two buttons down to get it to come back on but it keeps doing it?? I saw somewhere that maybe she needs to resync or restore it? The phone is less than a year old (bought in late June 2011). Any thoughts or advise?
iPhone 4S
Try a reset again, reset the iPhone by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset. If that fails try a restore http://support.apple.com/kb/HT1414.
I bought a new iPhone 4S not more than 30days ago.. my iPhone 4S on iOS 5.1 was, what seemed to be, randomly powering off.. also, at times, I would pick up my iPhone and I can see the white busy circle going and then the phone would restart itself.. I say seems like it powers off because when I would pick up my iPhone, the screen is blank or black and neither the home button or sleep button would function to wake the iPhone.. each time this happened, I would have to do a hard reset to get the iPhone back on (pressing the home+power button together until the Apple logo appears).. this happened about 2-3 times a day, at random, with some days it not happening. I took the step of updating to the latest iOS, 5.1.1, to resolve this issue, but it still remained..
After reading through the Apple communities, I discovered that many other people have or are suffering with this issue, so i believed my iPhone to be defective..
Today I went to the the best Apple store known to me.. even with an appointment, I had to wait 60+minutes.. In the end, it was WELL WORTH the wait.. she took my phone to run a diagnostic test, she returned and happily replaced my phone with another.
If an restore/update doesn't work for you, go into the Apple store and ask them to replace it ;-)
..
.
Good Luck!!
iphone 4S keeps turning off
